PROLINE+ Review | Should I Bet at PROLINE+?

PROLINE+ Overview

Is PROLINE+ Safe?

• Government-Run

• Dedicated to Responsible Gaming

• Helpful Pages Can be Slow to Load

PROLINE+ is as safe as online betting sites get. Due to the fact it’s government-run (like its counterparts in other provinces, such as Loto-Québec), you don’t have to worry about your funds or withdrawals.

Not only is it safe, but PROLINE+ goes above and beyond to support responsible gambling, too. Thanks to PlaySmart, you get to control how much money you spend, so you don’t end up overspending it.

And if you fear that you or somebody you know may be having a gambling problem, just go to the “Find Help” section.

After answering a few questions, you’ll have a better understanding of whether you could benefit from professional help.

The one downside to these very helpful pages is that they can be slow to load.

How Does PROLINE+ Work?

• Simple Sign Up Process

• Available in French

• Dedication to Account Security

• No Search Bar

Our user experience for the PROLINE+ is positive. The site’s top and side menus allow for quick navigation to whatever sports you want to bet on.

The site also allows you to change the language to French, and to switch the odds format.

We would have liked the inclusion of a search bar. However, the fact that the selection available is not very wide makes the navigation manageable.

What is the Difference Between PROLINE and PROLINE+?

Before we move on with our PROLINE+ review and explain how you can use it, let’s explain the difference between OLG’s PROLINE and PROLINE+, so there’s no confusion:

• PROLINE is OLG’s retail brand, meaning you have to be physically present at a certain sportsbook or casino in order to play.
• PROLINE+ is OLG’s online brand, which allows you to bet and play casino games fully online.

How Do I Use Proline+?

If you’re not sure where to start with the platform, PROLINE+ has an entire page dedicated to helping you register and begin playing.

Here’s the PROLINE+ sign-up process in a nutshell:

1. First, you need to provide your email address.

2. Next, you’ll be asked to provide your name, create a username, choose a secure password, and answer some security questions.

3. The next step is providing some personal information which will help PROLINE+ verify your identity.

4. Once that’s done, PROLINE+ will ask you for your language preferences.

7. Finally, you can review all your data and edit it if necessary.

Overall, we found PROLINE+ to have a simple sign-up process focused on keeping your account safe.

Once you’ve signed up, feel free to browse through a chock-full “Learn” section created to help you master playing different games.

With all the positive PROLINE+ features in mind, we do feel that the desktop experience is better than the mobile one. The site took a while longer to load on mobile and to respond to clicks.

PROLINE+ Sports Betting

• Variety of Betting Markets

• Comprehensive Results Page

• POOLS Bets

• Odds Could be Better

When we compared PROLINE+ to other popular sportsbooks in Canada, we found it lacks in terms of the number of sports offered.

Eleven sports is a very low count compared to 35+ often available on the Canadian market. However, PROLINE+ does have a redeeming quality — it focuses on Canadians’ favorite sports, events, and teams.

PROLINE+ is also an official betting partner of the NFL and the MLB.

Besides Canadian favorites like football, hockey, and basketball, there’s a “twelfth” sport as well: politics. For example, you can bet on USA Presidential Elections of 2024.

That being said, some important sports are missing. Notably absent is eSports betting, for which we recommend you check out Rivalry Ontario, which is a top eSports option in Ontario. However, there are also other niche sports missing, such as cricket.

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Moreover, the range of events is also limited. At the time of writing, Bet365 offered betting markets on 48 different tennis events, while PROLINE+ covered just 4 main events.

This means that bettors looking to bet on popular events and tournaments might find what they’re looking for at PROLINE+, but others looking for more variety may not.

However, one thing that stood out about PROLINE+ sportsbook is the “results” section. With just a few clicks, avid bettors can check out all the results of the previous day in one place, in a PDF format, arranged by the hour.

What about the betting markets available?

We had a closer look at CFL betting options for upcoming CFL matches like Montreal Alouettes vs Ottawa Redblacks.

PROLINE+ offered a point spread, moneyline, and totals for CFL games, same as Bet365. Meanwhile, LeoVegas only offered a moneyline bet.

This is a pattern that could be seen for all CFL games, as well as for other markets.

One thing we especially liked is the option to place POOLS bets on select markets.

Overall, PROLINE+ offers a decent amount of betting markets.

Proline+ Ontario Tie Rules

Before they place a bet, many bettors want to know what happens in the case of a tie. This can occur either with a moneyline or a spread bet, and it’s especially common in sports like hockey or football.

This is also known as a “Push”, and bettors can rest assured that PROLINE+ treats such bets as canceled.

PROLINE+ Odds

Since odds were a major complaint about the Proline brand, we were curious to see how the quality of the odds competed with other brands. We compared them across several different sports to have a better picture.

NHL PROLINE+ Odds

We started with the NHL, since the 2023 Stanley Cup playoffs are about to start on April 17, 2023.

While odds for the underdogs aren’t impressive at PROLINE+, the brand, along with Betano, does have the highest odds for the favourite.

MLB Odds

Whether thanks to their partnership with MLB or not, when compared to two other sportsbooks, PROLINE+ offers the highest odds for the underdog. At the same time, the platform has the lowest odds for the favourite, while LeoVegas has the highest.

Tennis Odds

On the other hand, this is how the odds compared for a tennis match:

PROLINE+ offers the lowest odds for both the favourite and the underdog; meanwhile, Betway has the highest odds for the favourite, and LeoVegas the highest odds for the underdog.

UFC Odds

Finally, UFC tells a slightly different story:

While LeoVegas and Betway offer a clear advantage for the underdog, the highest odds for the favourite are offered by PROLINE+.

Although we always suggest shopping around for odds before betting on an event, the overall pattern we could see so far is that PROLINE+ has improved its odds when compared to its predecessor.

It offers decent odds for events like the UFC but is still outranked by other sportsbooks for most markets.

PROLINE+ NBA Odds

PROLINE+ is the official NBA partner in Ontario, so it’s worth checking out ahead of the NBA Playoffs 2023.

The brand tends to have 30+ betting markets for NBA games, among which are moneyline, spread bets, totals, race to X points, and winning margin.

But let’s see what kind of odds it offers for the league:

In this example, PROLINE+, along with Betway, has the highest odds or the underdog, with Bet99 taking the victory for the favourite.

This would make PROLINE+ a good choice for NBA bets, although no futures bets are available yet.

As soon as they are, we will expand this section to provide more odds and give you a full picture of the brand’s NBA odds!

Betting Tools

• Live Betting

• Comprehensive Match Tracker

• No Cash Out Option

• No Live Streaming

Good news for avid bettors: live betting is available at PROLINE+.

At the time of writing, there were 17 live events available to bet on, mostly basketball and tennis matches.

One huge downside is that there’s no live streaming available. Meanwhile, certain sportsbooks like Unibet offer full HD streaming of thousands of events and BetRivers live streams smaller events.

However, PROLINE+ does have a comprehensive match tracker feature, perfect for those following their teams on the go.

There’s no cash-out option, either, which may deter some from placing a bet as it’s available at most Canadian sportsbooks by now.

OLG Casino Review

• Only 200+ Games

Aside from the PROLINE+ sportsbook, OLG also has a casino section. At OLG Casino, gamblers can play slots, jackpot, Instant games, and card games such as blackjack, baccarat, or video poker.

However, we find that with only 200+ games, the selection definitely falls short of most Ontarian casino brands, such as Spin Away (1400+ games).

There is also a live casino where you can choose between live roulette, blackjack, poker, or baccarat and get the real Las Vegas feel.

Payment Methods

• Only Two Payment Methods

• Relatively Low Minimum Deposit

• $2 Minimum Withdrawal Requirement

• Only One Withdrawal Request per Day

PROLINE+ supports only credit and debit cards, while OLG casino supports INTERAC® Online payment as well.

This is a lot less variety than what we’re used to at Canadian sportsbooks, many of which also accept paysafecard, iDebit, INSTADEBIT, and more.

At $15, PROLINE+ also has a higher low minimum deposit than many international operators, such as Northstar, who require $10.

One restriction we found to be missing when it comes to PROLINE+ withdrawals is that you can only request one withdrawal a day.

How long does it take to withdraw from PROLINE+?

The first withdrawal may take longer than the rest, as the bank verification process could last up to five days.

After that, expect to receive your funds 3 to 5 business days after requesting a withdrawal.

Customer Support

• 24/7 Live Chat

• Extensive Support Section

• Live Chat in English and French

• No Email Support

PROLINE+ offers very thorough customer support.

The website provides multiple guides and answers to the most commonly asked questions, and there’s a live chat (both in English and French) 24/7.

If you prefer, you can also reach PROLINE+ via a toll-free phone number.

In order to contact PROLINE+ customer support, simply scroll down to the bottom of the page and click on the option you need.

No email support is available, which is very commonly found on other sportsbooks.

Is There a PROLINE+ App?

• App Available on Android and iOS

• Easy to Download Off the Website

• Regularly Updated

• App Doesn’t Work That Well

Yes, OLG has a downloadable PROLINE+ app.

However, we didn’t mention it amongst our good sports betting apps due to the negative reviews coming from its users.

The good news is OLG has recently released a new version, improving what some of the main customer complaints were.

The biggest change to the app’s functionalities is allowing bettors to place in-app bets, thus making the app more independent from the website.

How to Download PROLINE+ App

PROLINE+ invites you to download their app right on the website, making the whole process super simple.

Just scroll to the bottom of the page and find the “Download OLG App” page.

You’ll be redirected and prompted to choose between an Android and an iOS app. Simply click on the button to visit the dedicated store and download and install the app.

Additionally, if you’re fine with using a site in-browser, PROLINE+ does have that option.

Unfortunately, as we pointed out earlier in this review, we found the mobile site to have some lag and take a long time to respond to clicks, so we recommend you try out the new and updated app.

Common PROLINE+ App Problems and Solutions

We’ve gathered some of the most commonly reported problems with the app and provided solutions for them.

Our Verdict

While testing it, we found PROLINE+ to be an upgrade to the previous Proline products. The new product offers slightly more competitive odds, a decent user experience, and a better range of markets and bet types.

And while legal international sportsbooks in Ontario may still have an upper hand when it comes to odds, PROLINE+ does have some unique aspects, such as POOLS bets and an entire page dedicated to results.

Another thing offshore operators can’t match is the level of security PROLINE+ provides.

You don’t have to worry about your funds, and you know that help is right there if you or a loved one ever need it.

The PROLINE+ mobile app, however, is among the main reasons we couldn’t give it the highest grade. The lack of payment methods and a higher minimum deposit limit certainly didn’t help, either.

The lack of a cash out option and the somewhat low odds solidified the 3/5 stars rating for this brand.

All in all, PROLINE+ is a good choice for those looking for a safe, local online betting experience. But if you’re looking for more events to bet on and better betting features, you’ll want to look elsewhere.

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