
Written By:
Jelena Kabić
About Author
Jelena Kabic is a sports betting writer that focusses on responsible gambling. A psychologist by vocation, Jelena volunteered in a rehab facility, where she worked with gambling addicts. She now reviews all our content to ensure it discusses betting in a socially responsible way.
Fact Checked By:
Amy Webb
About Author
Amy's introduction to the gambling world was 6 years ago, when she joined a casino operator as a content specialist. Since then, she's helped launch and maintain gambling review sites in over 8 different countries. She's tested dozens of casinos and sportsbooks, which is how she can spot a subpar brand in an instant!
Last Update
15 days ago
Last Update: - 15 days ago
Bet365 Canada Review | Is It a Good Option for Canadians?
website | www.bet365.com |
Bonus | $100 |
Licenses | |
Provinces | ON, AB, BC, YT, SK, QC, PE, MB, NB, NL, NT, NS, NU |
Customer Support | |
App | |
Min. Deposit | $10 |
Payment Methods | ![]() ![]() ![]() ![]() ![]() |
Min. Withdrawal | $10 |
Think of an online sportsbook, and bet365 is likely to be one of the first sites to cross your mind. And that’s with good reason!
With 20 million users in 200 countries, and 20 years of experience under its belt, bet365 has established itself as one of the safest and most popular betting sites.
But what does bet365 offer to Canadians? More importantly, can they trust it as a legit option?
In this bet365 review, we tested and looked at:
- Why you can trust bet365
- The markets, competitions, and sports events covered
- Quality of the odds
- Cash out and live streaming options
- bet365’s app and mobile betting
- Payment and withdrawal methods
- How to contact customer service
In the end, you will learn all you need to know about how to bet at bet365 in Canada!
Most-read segment: bet365 in Ontario: Common Issues and Solutions
Why Choose bet365?
You can claim 100% deposit match up to $100 in Bet Credits when you join bet365 — here’s all you need to know:
The minimum deposit needs to be at least $10.
You can only claim the offer during the first 30 days upon registering.
If you have more offers active, use the My Offers tab to choose which are active as settled bets can only count towards one.
Bonus offer is only valid for odds at or above 1.20.
Fully cashed out bets don’t qualify for bonus offers.
19+. Gambling can be addictive. Please play responsibly.
bet365 Canada Overview
Pros
35+ Different Sports
Auto Cash Out Feature
HD Live Streaming
Exclusive Casino Games
Variety of Payment Methods
Cons
Relatively Few Casino Games
Is bet365 Legal in Canada?
Yes, bet365 is legal in Canada thanks to the iGaming Ontario license it acquired. It means that bet365 is a regulated betting site in Ontario, and bettors from all over Canada can use it as well, including Quebec, Alberta, and all other provinces.
Every day, thousands of Canadian bettors make use of bet365 without any legal problems.
Is bet365 Legal in Ontario?
Yes, bet365 is legal in Ontario as it has an approved license which became valid on the 4th of April 2022.
This means that bet365 is a fully legal and safe betting option for Ontarian bettors!
bet365 in Ontario: Frequently Asked Questions
With bet365 joining the Ontarian betting market launched earlier this year, there are several questions our users have. Don’t worry, we’re going to answer as many as we can!
Why should I choose bet365 over other legal betting sites in Ontario?
In our opinion, bet365 is a solid sportsbook that easily competes with big names like FanDuel.
It has competitive odds, an excellent betting app, and cool features like live streaming!
Do I need to download a new bet365 app?
Yes, bet365 has a new Canadian app. Our betting apps guide walks you through downloading the bet365 app.
Can I bet on horse racing at bet365?
Yes! bet365 has re-introduced horse racing pari-mutuel betting thanks to a recent partnership with Woodbine Entertainment Group.
After more than a year, Ontarians can now finally enjoy betting on horse races again.
Why can’t I withdraw money from my bet365 account?
The most common issue with withdrawing from bet365 is not having your account fully verified.
While you can sometimes make a deposit with an unverified account, you cannot withdraw your winnings.
Another issue may be that your payment information is wrong or outdated, so make sure to double-check it.
Should none of this work, contact their customer support and they’ll be able to tell you more about your specific issue.
Do you have any more questions? Feel free to leave a comment in the comments section and we’ll get back to you!
Is bet365 Canada Safe?
iGO License
20+ Years of Experience
Focus on Responsible Gambling
Supports Renowned Soccer Teams
Yes, bet365 Canada is safe and trustworthy for Canadians to register and bet at! And it’s not just because it owns an official iGaming Ontario license, which makes it completely legal.
Founded in England all the way back in 2000, bet365 is now one of the most popular betting brands in the world, with a prestigious international reputation.
What’s more, the brand also sponsors several sports teams such as Premier League Clubs. It even has its name on a soccer stadium, the Bet365 Stadium, which hosts the English squad Stoke City.
Most recently, bet365 partnered up with the Cleveland Guardians, another proof of the brand’s trustworthiness.
Responsible Gambling
We were particularly pleased to see a strong focus on responsible gambling in this sportsbook.
Top Tip!
You can set deposit limits during registration, or by visiting “Responsible Gaming” from the site’s footer.

Screenshot date: October 28 2022
bet365 also has a handy responsible gambling section that helps you stay safe while playing.
Another testament to the safe gambling dedication is the contract bet365 signed in 2019. It vows to increase the percentage of its gross revenue that’s sent towards gambling addiction prevention from 0.1% to 1%.
All this makes bet365 a perfectly safe brand for Canadians.
How bet365 Works
Easy Sign Up
Intuitive Sports Section
Difficult to Navigate Slots
Our bet365 review starts on a good note because we found it to be an easy betting site to navigate!
The top navigation bar allows you to quickly switch between different options like sports, casino, and live betting. In addition to that, the menu on the left-hand side lets you browse through all the sports options available.
There’s a nifty ‘Favourite’ feature that allows you to ‘favourite’ a sport and attach it to the top of the list. It’s an addition that definitely helps your browsing experience.
Navigating the bet365 casino is just as simple, complete with a search bar at the top where you can search for games.
One downside we saw is that the slots category does not have any filters to help you search by theme, provider, volatility, type etc.
How to Open a bet365 Account in Canada
To open a bet365 account, you’ll need to register and verify your identity. Here’s a step-by-step guide:
- Press the ‘Join’ button at the top right corner. You will be redirected to a registration page.
- Fill in all your details. Details required are standard like contact number, address, etc.
- Enter a four-digit security number, and decide if you want to receive email communication.
- Press ‘Join bet365’. Unlike most sportsbooks, bet365 does not require you to verify your email. Instead, it immediately logs you in and takes you to a payment page.
- Do check your inbox because you will receive an email describing next steps and responsible gambling features at bet365.
Sports Betting at bet365
35+ Sports
Overall Competitive Odds
HD Live Streaming
Auto Cash Out Available
The list of sports and events covered by this betting site is one of the most comprehensive in the industry.
Despite being a British company, it has a global reach and millions of users around the world. This is why it does a great job catering to Canadian bettors.
Good Sports Selection
CFL, NHL, NFL, NBA. You name it, bet365 has it! All of Canada’s favourite sports are covered thanks to an interesting array of betting markets.
Here’s a shortlist of some of the best sports and competitions available at bet365:
- American Football (NFL, NCAAF, CFL)
- Baseball
- Basketball
- Ice Hockey (NHL, Finland SM Liga, KHL, Swedish Hockey League, World Championships …)
- Golf
- Soccer (Premier League, League 1, FA Cup, La Liga, Bundesliga, Champions League…)
- Tennis
- Boxing/MMA (UFC, Bellator)
Niche Betting
We also found all types of niche betting markets like skateboarding, diving, and trotting, and excellent coverage of smaller events.
bet365’s NHL Section
When testing the product, we determined that bet365 is a top pick for NHL betting. What makes bet365 one of the best options?
For starters, the selection of bets is endless. Let’s use the upcoming Toronto Maple Leafs vs Boston Bruins game as an example.

Whether you’re interested in game lines, player props, or exact scores, bet365 has it all. For this game alone, bet365 offers 127 different bets. That’s difficult to find at most provincial sites or other sportsbooks.
However, our favourite feature has to be ‘Same Game Parlay‘, which is a new addition that allows you to build a parlay bet for a single game.
We rarely find Same-Game Parlays as it’s quite risky for a betting site to allow bettors to place bets on closely related outcomes.
These innovative and hard-to-find features show why bet365 leads the pack when it comes to the Canadian betting market!
bet365 eSports Review
This is particularly the case with eSports betting, where we encountered thorough coverage of smaller, obscure eSports leagues. We were also happy to see plenty of betting markets available for these less popular events.
This doesn’t mean that the major tournaments are sidelined, as we found a lot of options for popular eSports events like DOTA2 International and LOL World Champs.
This betting variety makes bet365 one of the best options for eSports betting.
What about eSports odds at bet365? Let’s have a look at Team Spirit vs. OG at DOTA2 – The International:
Team Spirit | OG | |
bet365 | 2.62 | 1.44 |
Betway | 2.30 | 1.55 |
bwin | 2.45 | 1.55 |
In this example, bet365 is the best option for the underdog, but the worst option for the favourite (OG).
However, we did see some variation from one event to the next.
This is typical of eSports where the markets are less analyzed compared to more popular events like the NFL and the NBA.
Overall, we found bet365 to offer competitive eSports odds, but we encourage you to check a few sportsbooks before betting on an eSports event.
NCAAB Betting at bet365
Given its popularity in Canada and the amount of betting markets on offer at bet365, we deemed NCAAB worthy enough of its own little review.
As soon as we opened up the NCAAB portion of the website, we were impressed by the amount of betting markets on offer, especially when it comes to props.
Between main, team, player, half, and game props, you’re not likely to be lacking anything.
But what about the odds? We looked into them to see how bet365 compares with other popular Canadian sportsbooks.
First, we looked at futures bets.
Sportsbook | Houston | Alabama | Texas |
bet365 | 7.50 | 10.00 | 10.00 |
Bet99 | 7.40 | 9.60 | 10.00 |
Betway | 7.50 | 10.00 | 10.00 |
As you can see, along with Betway, bet365 offers the highest odds out of the three sportsbooks.
Let’s see how it does with moneyline odds:
Sportsbook | Jacksonville | North Alabama |
bet365 | 2.30 | 1.66 |
Bet99 | 2.20 | 1.60 |
Betano | 2.30 | 1.65 |
Betway | 2.25 | 1.66 |
In this example, bet365 has the highest odds for both the favourite and the underdog.
our verdict
bet365 is a great choice for placing NCAAB bets!
Not only are there enough betting markets to make your head spin, but the brand also has some of the highest odds among Canadian sportsbooks.
How to Use bet365 in Canada
It’s clear that the sportsbook wants to provide a smooth experience throughout your player journey. We tested the process and found that placing your bets at bet365 couldn’t be easier:
- We logged into our account
- Selected the game
- Selected the bet type we were interested in
- Entered the bet amount
- Clicked “Place Bet”
After your bet is placed, you can easily follow its outcome thanks to bet365’s handy “alert” feature!
How do I Solve the bet365 Ontario Location Issue?
Some users have reported that they are unable to access bet365 due to location issues.
This happened to us on Android and desktop, but it doesn’t seem to be affecting iOS users.
good news!
To combat the issue, Bet365 has recently introduced its own bet365 Authenticator app.
While using the bet365 app, there’s no need to download the bet365 Authenticator app separately, as it’s already built in. When placing bets on the bet365 website, though, you’ll need to download the new locator app.
The download and installation process is simple:
- Download the app from App Store or Google Play Store (search for bet365 Authenticator).
- When you access the bet365 website, you’ll be prompted to select “I have the app”.
- On mobile, tap to authenticate. On desktop, scan the QR Code presented using the Authenticator app.
While this may seem like a long process, it certainly beats having to deal with a plethora of Geocomply issues users (us included) experienced and are complaining about.
Are The Odds At bet365 Canada Any Good?
We spent some time comparing odds between different sportsbooks, and what we concluded is that bet365 is generally on par with other top Canadian betting sites. But, what is better — bet365, Betway, or Sports Interaction?
For instance, if we compare the odds for an ATP tennis match between Brandon Nakashima and Daniel Evans:
Match Winner | bet365 | Betway | Sports Interaction |
---|---|---|---|
Brandon Nakashima | 1.72 | 1.72 | 1.72 |
Daniel Evans | 2.10 | 2.10 | 2.04 |
bet365’s odds match with those of Betway and offer a slightly better payout for Daniel Evans than Sports Interaction.
bet365 NBA Odds
With the NBA final fast approaching, we wanted to take some time to compare NBA odds at bet365 vs those of other Canadian sportsbooks.
Match Winner | bet365 | Bet99 | Betway |
Denver Nuggets | 1.26 | 1.28 | 1.28 |
Miami Heat | 4.00 | 3.60 | 4.00 |
When it comes to the underdog, bet365 and Betway offer significantly higher odds than Bet99. Meanwhile, bet365 has the lowest odds for the favourite.
Let’s see if bet365 keeps its competitive odds for another NBA game we’ve decided to analyze.
Match Winner | bet365 | Bet99 | Betway |
ORL Magic | 2.00 | 2.05 | 2.00 |
WAS Wizards | 1.83 | 1.83 | 1.83 |
In the case of Orlando Magic vs Washington Wizards, bet365 is also competitive, although Bet99 has the highest odds for the underdog this time around.
Our advice when choosing the best NBA sportsbook in lieu of the finals? Be sure to shop for odds! That said, bet365 does offer very good odds for the competition, so be sure to check them out.
Live Streaming And Cash Out
The live streaming feature of bet365 offers one of the fastest and highest-quality streams we’ve tried.
However, players should be aware that not everyone can watch live games on the platform. Before you can watch a match at bet365, you must:
- Have a positive balance
- Have placed a bet at least 24h before the event
However, most sportsbooks have limitations like these regarding live streaming.
Despite these limitations, bet365 should be on your radar if you’re interested in following live events since live streaming is not as common as we’d like it to be at Canadian betting sites.
As for the cashout feature, it’s also available on selected games. This feature alone puts bet365 above sportsbooks like Pinnacle that still haven’t introduced the cash out option.
You’ll know whether the feature is available via a cashout button on your bet slip. That being said, many other sportsbooks make it even simpler to determine whether a game is eligible for early payout or not.
For example, Betano Ontario has a lightning icon, and for a Bet99 sports bet, you can simply look for “Early Payout” even before adding it to the bet slip.

We find this to be an easier way of figuring out whether to go for a bet or not.
That being said…
Good to See!
bet365 goes a step further than most sportsbooks and offers not only full and partial cash out, but also auto cash out!
With auto cash out, if the cash out value reaches or exceeds the threshold you have set, your bet will automatically be settled and the funds added to your balance.
To set an auto cash out request, we simply clicked on the cog icon to the right of the Cash Out button, entered the limit that we preferred in the ‘If the value reaches’ section, and then selected ‘Create Rule’.
It’s already difficult to find partial cash out at betting sites, so we’re happy to find this unique cash out feature at bet365!
bet365 Casino

Exclusive Games Available
NetEnt Slots Not Available
bet365 casino is a solid product, with plenty of options to choose from.
You can play hundreds of slots from renowned providers like Playtech and Microgaming, but we particularly loved the exclusive slots available, such as Age of the Gods: Wonder Warriors.
It’s always great to see exclusive slots available, especially since it’s a rare addition at Canadian gambling sites.
These exclusive games partly make up for the fact that there are some missing player favourites like NetEnt’s Starburst and Gonzo’s Quest.
Payment Methods
No Fees
Wide Selection of Payment Methods
High Minimum Deposit for Wire Transfers
The site offers numerous payment options you can use for depositing money:
- Credit Card (Visa and MasterCard)
- Interac
- Apple Pay
- INSTADEBIT
- iDebit
- PaysafeCard
- Click to pay
- ecoPayz
Unfortunately, as with most legal betting sites in Canada, crypto payments are not available.
Great News!
Although Interac E-Transfer was unavailable for a long time, we’re happy to say that bet365 now offers Interac as a payment option!
How Do I fund bet365 in Canada?
Once you sign up to bet365, simply access the “Deposit” page and add your preferred payment method(s).
From there, just choose whether you’re depositing the minimum or a higher amount, choose the payment method, and that will be it.
Can You Withdraw From bet365 in Canada?
bet365 is a legal betting brand in Canada, so you should have no problem withdrawing money from this sportsbook.
bet365 is also one of the few Canadian sportsbooks that offer Apple Pay for deposits and withdrawals.
It’s always recommended that you use the same payment method you used to make your deposit when requesting a withdrawal.
This will speed up the processing times since the company will already have access to vetting documents that prove the bank account is yours.
How Long Does It Take To Process Deposits?
Most payment methods accepted by bet365 have an instant processing time for deposits, except for bank transfers, which may take a few days.
How Long Does It Take To Process Withdrawals?
As mentioned above, it’s always ideal that you request your payout through the same payment method you’ve used to make a deposit.
This allows the processing times to be quicker. On average they take:
Payment Method | Processing Time |
---|---|
Visa and MasterCard | 1-5 banking days |
Interac | within 24 hours |
Instadebit | within 24 hours |
iDebit | within 24 hours |
Bank Wire | 1-5 banking days |
Is There A Minimum Or Maximum Amount For Deposits?
Yes, however, these depend on the payment method you’ve selected:
Payment Method | Process Time | Min Dep | Max Dep |
---|---|---|---|
Visa and MasterCard | Instant | $10 | $50,000 |
Interac | Instant | $10 | $10,000 |
Instadebit | Instant | $10 | $20,000 |
iDebit | Instant | $10 | $5,000 |
Apple Pay | Instant | $10 | $10,000 |
Paysafe Card | Instant | $10 | $400 |
Click to Pay | Instant | $10 | $8,000 |
Bank Wire | 1-5 Banking Days | $200 | $200,000 |
As you can see, the limits are quite flexible, allowing you to choose the one that best fits your wallet.
With a minimum deposit of $200, we do not recommend bank wire for bettors looking to only bet small amounts.
Is There A Minimum Or Maximum Amount For Withdrawals?
Similar to deposits, the minimum and maximum withdrawal limits vary according to the payment method you’ve selected.
The maximum payout atbet365 is $50,000 if you’re using a bank wire.
Payment Method | Min Withdrawal | Max Withdrawal | Process Time |
Visa / MasterCard | $10 | $40,000 | 1-5 Banking Days |
Bank Wire | $10 | $50,000 | 1-5 Banking Days |
InstaDebit | $10 | $20,000 | Within 24 hours |
iDebit | $10 | $9,999 | Within 24 hours |
Interac | $10 | $10,000 | Within 24 hours |
You can withdraw the highest amount using bank transfer, and in up to 5 days.
Meanwhile, if you’re looking for a fast withdrawal, Instadebit, Interac, and iDebit are your best options with processing times of only 24 hours.
Will I Be Charged A Fee For My Deposits Or Withdrawals?
Good News!
bet365 doesn’t charge any fee on deposits or withdrawals made by the users.
Nevertheless, it’s possible that your bank or financial institution charges you a small fee for the activity. We recommend you consult your payment provider to confirm this information.
Which Canadian Banks Allow bet365?
All banks in Canada will let you deposit to legal brands, and luckily, bet365 is one.
Can bet365 Limit My Account?
A question that many have about bet365 is if this brand can impose account limits on players that win too much. The answer is, unfortunately, yes.
However, this is a common practice across all betting sites. Although not all brands are as transparent about it, it’s often done to prevent people with insider information from unjustly benefiting from it.
For that reason, while it’s not something that we’re thrilled about, it’s also not something that concerns us. If you’re just getting started, it’s also highly unlikely that it will affect you.
That said, if you breach the bet365 Terms & Conditions, you may even be banned from the sportsbook, so make sure you’re following the rules!
Customer Support
Comprehensive Help Section
24/7 Live Chat
The quality of bet365’s customer support is often considered to be one of the best in the industry, but why is that?
Well, there are several reasons:
- The agents are professionally trained
- The customer support is localized, meaning that you will be attended to by a Canadian agent
How Do I Contact bet365 from Canada?
You can contact bet365 via a 24/7 via live chat, email, or phone.
We also suggest you check out the help section (found at the bottom of the page) as it contains detailed answers to most essential questions.

Author’s Opinion
Quote
Expert Quote
My experience with bet365 was overwhelmingly positive, and I truly recommend it to our Canadian readers. Although there are still some aspects that can be improved, such as a better variety of casino games, these are minor issues when compared to the advantages. This is why this brand earns 5 stars from me!
Here’s which feature gets why grade and why it boils down to a 5/5:
- Ease of Use: ★★★★★ 5/5
- Betting Markets: ★★★★★ 5/5
- Odds: ★★★★★ 5/5
- Casino: ★★★★☆ 4/5
- Payment Methods: ★★★★★ 5/5
- Customer Service: ★★★★★ 5/5
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Expert Quote
Apart from being rich with betting markets and tools, bet365 is also a sportsbook clearly dedicated to responsible gambling. Between donating to prevent addiction and providing safe betting tools such as reality checks, it’s safer than many sportsbooks in that aspect.
Our Verdict
The layout of the website is intuitive and user-friendly, there is an extensive collection of sports and betting markets, and the customer support is top-notch.
Moreover, there are live streaming and (auto) cash out options, which can make your live betting experience even better.
Auto cash out is especially rare among Canadian sportsbooks, which is why we were willing to overlook certain issues, such as the brand’s app and geolocation problems.
bet365 is particularly ideal for bettors looking for niche markets since it offers a wide range of options, which definitely helped solidify that 5-star rating for us.
This review has also seen bet365 as one of the best options for NFL and tennis, thanks to its odds.
bet365 is such a well-rounded product that all bettors will be satisfied betting here!
FAQs
Is bet365 legit?
Yes, bet365 is a legit brand and one that is legal and available in Canada.
Is bet365 legal in Quebec?
bet365 is available to bettors from Quebec, and they can access Bet365 Quebec with no legal consequences. While Quebec doesn’t have a regulated online betting market, plenty of sportsbooks legal in Ontario (such as Bet365) choose to offer their services there as well.
Does bet365 work in Canada?
Definitely! bet365 is completely safe and accessible in Canada for bettors from all provinces.
How do I deposit money on bet365 from Canada?
Depositing money at Bet365 from Canada is super easy! Just register an account and you are automatically redirected to a payment method page. Select your preferred payment method and deposit.
What is the maximum payout on bet365 Canada?
The maximum payout on bet365 depends on the payment method chosen. The highest amount of money you can withdraw is via a wire transfer — $50,000.
Is bet365 Canada a good option for eSports?
Absolutely! We found Bet365 to have excellent coverage of eSports events, including the more obscure leagues. It also offers plenty of betting markets for each tournament.
Are bet365 winnings taxable in Canada?
No, in accordance with the country’s law, bet365 doesn’t tax bettors in Canada, so long as they’re not professional bettors.
Is bet365 banned in Ontario?
Absolutely not! bet365 is legal in Ontario, and unlike brands such as Stake, it did not suspend its Ontario activities with the legalization deadline imposed by the AGCO.
Does bet365 work outside of Ontario?
Yes! Bettors from outside of Ontario can place bets at bet365, as the sportsbook can be accessed from anywhere in Canada.
Why can’t I use bet365 outside of Ontario?
If you can’t use bet365 outside of Ontario, it might be due to geolocation issues, or a temporary problem with the betting site. You can always contact the brand’s customer support to ask for additional information.
What is bet365 app Canada?
The bet365 app is among the best betting apps in Canada. bet365 has over 35 sports you can bet on, and the app is easy to download and simple to use.
Is bet365 legal in Alberta?
Alberta doesn’t have a regulated online betting market, so bettors from this province can access bet365 with no legal consequences.
Does Bet365 let you cash out?
Yes! In fact, bet365 has an auto cash out option, so you can automate the whole process and make sure you don’t miss the mark.
What happens if you win big on Bet365?
Unfortunately, bet365 is infamous for limiting players very quickly should they win big. While this is done to prevent any fraud and for no other reason, it’s understandable why it makes players frustrated.
How do I get Bet365 to work in Ontario?
Ontarians can freely access the bet365 platform, but sometimes they experience geolocation issues. This is especially prevalent in Ontario. Depending on your specific issue, you may need to clean your camera, steady your hand, or try another approach we discuss at length in our guide about locator issues in Ontario.
Is bet365 Legal in Vancouver, BC?
Since the entirety of British Columbia doesn’t have a regulated online gambling market, bet365 cannot legalize its presence there. That being said, international operators can still accept bettors from BC. This is the case with bet365 as well. Its iGO license makes it trustworthy, and BC bettors can safely place their bets at this sportsbook.
User comments
Finally an honest review who tells me Bet365 does limit player accounts! Thankss
You say you have horse racing but I think you’re not telling thee truth. And why can’t we stay with the UK site. Better odds and horses racing. You shouldn’t be able to tell us where we can bet or not bet this isn’t Russia
Hi Randy,
Thank you for your feedback. Horse racing is available in all provinces except Ontario. This is due to the latest market regulations that do not allow licensed Ontarian sites to offer horse racing options. We’ve updated the review to reflect the latest updates. Betting sites like Bet365 pick up on your location and display the product for that location. That is, if you’re in Ontario, you will be directed to the Ontarian site and will not be allowed to access the UK site. This is because different markets have different regulations and KYC (Know your Customer) procedures. Hope this helps!
Since having to switch to the Canada version of the Bet365 app, my experience has severely deteriorated from what was a very reliable app. When trying to launch, the app is often very slow and I’m left looking at a spinning wheel. Next, when trying to place a bet I’m always met with the message “only residents of Ontario can place bets” as it cannot find my location even though I’m in Ontario with location turned on. After all this, the odds often change or its too late to place a bet. It’s become a real hassle and I’m looking at other possible apps which is unfortunate given this was a very good app.
Hello, we are very sorry to hear you’re having issues with the bet365 app. As the review states, some users have indeed had issues with the geolocation app. That is why bet365 recently introduced its own Authenticator app, which solves the GeoGuard issues. We hope you have a smoother betting experience from now on!