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Ana Gomes de Almeida
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Ana Gomes de Almeida
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Before joining the team three years ago, Ana worked for five years behind the scenes for household brands like Betway and Betsson. She knows the ins and outs of casinos and sports betting sites. Having witnessed both the positive and negative aspects of the industry, she’s eager to share her expertise with fellow bettors.
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Jelena Kabić
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Jelena Kabic is a sports betting writer that focusses on responsible gambling. A psychologist by vocation, Jelena volunteered in a rehab facility, where she worked with gambling addicts. She now reviews all our content to ensure it discusses betting in a socially responsible way.
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Loto-Québec Sports Betting & Casino Review

Cover image for post Loto Quebec
Loto Quebec
Loto-Québec Sports Betting & Casino Review

Since 1969, Loto-Québec has been responsible for overseeing all gaming and lottery activities in the province. Nowadays, that means overseeing online gaming as well.

Currently, Loto-Québec’s website provides the only provincially regulated sports betting and casino in the province.

But since there are other safe providers available, we wanted to test both the sportsbook and casino and compare them thoroughly to the other choices bettors have.

Here’s how it holds up.

Loto-Québec Overview

Pros

Legal in the Province

Easy to Navigate

Downloadable App

Same-Game Parlays

Cash Out

Live Betting

Cons

Few Payment Methods

Only 50 Casino Games

No Live Chat

No Live Streaming

Screenshot
Screenshot
Screenshot
Screenshot

Is Loto-Québec Safe?

  • Provincially Regulated

  • Focus on Responsible Gambling

  • Many Club Partnerships

Since we’re talking about the very governing body that controls all gaming in the province, it’s safe to say that Loto-Québec is a safe betting option for Quebecers.

Besides urging bettors to set deposit limits, the operator also has numerous tips for staying in control and explains various false beliefs that often lead to gambling addiction.

Finally, the brand sponsors multiple sports teams in Canada, including Montreal Canadiens and Quebec Capitales.

Mise-o-Jeu+ Review

  • Improved Look

  • Easy to Navigate

  • Upper Menu a Bit Confusing

  • Unnecessarily Long Sign Up Process

Up until recently, Quebecers could only bet at Mise-o-Jeu, which was Loto-Québec’s official sportsbook.

With only 10 sports and the need for bettors to visit an actual retailer in order to finalize their bet, this was far from impressive.

However, Loto-Québec has recognized this and recently launched Mise-o-Jeu+, which is a far more decent sportsbook, comparable to what private operators have to offer.

The Look and Feel

The first thing we noticed is a far more modern look compared to Mise-o-Jeu. While the older sportsbook looks like something that crawled out of the beginning of the millennia, Mise-o-Jeu+ has a modern look.

Screenshot
Screenshot

Not only is it easy on the eye, but it also makes it far simpler to find what you need. In the menu on the left, bettors can look through all sports as well as the most popular leagues.

However, the top menu is a bit confusing. For example, clicking on “Sports” won’t take you to all sports, but will instead take you to a separate website where you get to choose between Mise-o-Jeu, Mise-o-Jeu+, and virtual sports.

It’s also easy to change the odds format by scrolling to the bottom of the left hand side menu.

How to change the odds format at Mise-o-Jeu+

We did like that the bet slip is immediately visible, but it’s of regular size, as some sportsbooks like Fanduel tend to overdo it.

One final touch is that you can pin certain events you want to follow, and see the current popular bets for inspiration.

Pin events + popular bets
Pin events + popular bets

How to Sign Up

Signing up to Loto-Québec turned out to be longer than necessary, as some steps were redundant.

1.First, we had to locate the Sign Up button in the top right corner.

Loto Quebec sign up button
Loto-Québec sign up button

2. After that, we once again had to reiterate that we want to sign up.

Loto Quebec: Open an account button
Loto-Québec: Open an account button

3. Once we did that, we were asked for some personal information such as name and phone number.

Loto Quebec sign up process: provide personal info
Loto-Québec sign up process: provide personal info

4. We were then prompted to come up with a password. However, not only was a special sign not asked for, it wasn’t even allowed, which isn’t good password practice.

Choosing a password at Loto Quebec
Choosing a password at Loto-Québec

5. Loto-Québec does make up for it by asking you to answer a security question.

Loto Quebec has a security question
Loto-Québec has a security question

However, at this point, the signup process had just dragged on, as we’re used to being done after 3 to 4 entries at other sportsbooks.

6. What’s more, they only ask you for your date of birth at the end of the process, not among the personal information questions as you’d expect.

Again, we found this to prolong the process unnecessarily. On top of it, the format of writing the age is a bit strange, starting with the year first.

Loto Quebec asks you to provide your age
Loto-Québec asks you to provide your age

Sports Betting

  • Same-Game Parlays

  • Virtual Sports

  • Interesting TV Category

  • Only 23 Sports

  • Lack of Distinctly Canadian Sports

  • Not Enough Betting Markets

Another area that hugely improved with Mise-o-Jeu+ being introduced is the number and variety of sports on offer.

But while the 23 sports it offers are far better than the 10 Mise-o-Jeu has, it still cannot compare to 35+ of many Quebec sports betting sites.

And despite the main sports Canadians are looking being offered, such as:

  • Hockey
  • Baseball
  • Football
  • Basketball
  • Soccer

we were disappointed by the absence of both curling and lacrosse, which we would have expected at a Quebec-based website. Meanwhile, some international operators like Sports Interaction (read our full review) do offer those.

One thing we liked is the TV category, which apart from the upcoming Oscars also lets you bet on Quebec Voice.

And while Mise-o-Jeu only had LoL among its eSports offering, Mise-o-Jeu+ did add CS:GO and Dota.

Virtual Sports

We also cannot disregard that Loto-Québec has a separate Virtual Sports section for its bettors. There are six games to choose from:

  • Soccer GO
  • Cars GO
  • Speedway GO
  • Cycling GO
  • Horses GO
  • Dogs GO

Bettors will find the must-have bet types at Mis-o-Jeu+, such as moneyline, spreads, and totals.

Loto-Québec bet types

Same-Game Parlays are also available!

But those who love props will likely be disappointed as there’s only a handful of those per game.

Let’s take an England Championship game as an example.

For Swansea City vs Blackpool, Mis-o-Jeu+ offered only 2 player props: 1st goalscorer and goalscorer.

Meanwhile, on top of these two, Betway’s options also included:

  • Player to score 2 or more goals
  • Player to score 3 or more goals
  • First goalscorer and team win/lose/draw
  • Last goalscorer
  • Player to score in both halves
  • Home team first goalscorer
  • Away team first goalscorer
  • Player to score exactly 1/2/3 goals
  • Player to outscore opposition

Betting Tools

  • Cash Out Feature

  • Live Betting

  • Informative Experts’ Corner

  • Competitive Odds

  • No Live Streaming

Since Mise-o-Jeu required the bettors to finish their bet at a retailer, live betting simply wasn’t an option, and neither was cashing out.

However, with the introduction of Mise-o-Jeu+, both of these became valid betting tools, which made many bettors happy!

We were positively surprised to see that Loto-Québec actually allows cashing out on virtually all betting markets of a certain game.

We also liked that you can immediately tell whether that specific market is even available for a cash out, as some sportsbooks make you put it on a bet slip before showing you this.

Loto Quebec cash out sign
Loto-Québec cash out sign

And while we applaud the newly added live betting and cashing out options, we’re aware that Mise-o-Jeu+ would still need to go a step further in order to compete with more popular Canadian sportsbooks such as Bet99 or bet365.

For one, it lacks the live streaming feature both of these offer, and bet365 does so in HD.

There’s also no match statistics to rely on, but there is the Experts’ Corner which is really well thought out. Bettors can find not only news pieces but also videos and podcasts about the experts’ best predictions for the upcoming games.

Loto-Québec Odds

Provincially regulated brands are known to be safe and legal, but notoriously bad at competitive odds. To see if Mise-o-Jeu+ follows suit, we compared three separate sports.

NHL

SportsbookMontreal CanadiensCAR Hurricanes
bet3654.251.23
Bet994.001.25
Mis-o-Jeu+4.201.23
NHL Moneyline odds comparison

CFL

SportsbookWinnipeg Blue BombersBritish Columbia LionsCalgary Stampeders
bet3652.855.755.75
Bet992.905.606.00
Mis-o-Jeu+3.005.007.00
CFL outrights odds comparison

NBA

SportsbookWashington WizardsMinnesota Timberwolves
bet3652.401.62
Bet992.251.66
Mis-o-Jeu+2.401.60
NBA Moneyline odds comparison
competitive odds

To our surprise, it turned out Mise-o-Jeu+ has very competitive odds compared to those of international sportsbooks.

In fact, Mis-o-Jeu+ has the highest odds for Winnipeg Blue Bombers and Calgary Stampeders when it comes to the CFL outrights.

Along with bet365, it beats Bet99’s odds for the WAS Wizards vs MIN Timberwolves game, at least when it comes to the underdog.

However, it does tend to have lower odds for the favourite than Bet99.

Loto-Québec Casino

  • Keno and Solitaire Available

  • Progressive Jackpots

  • Fewer Than 250 Games

If we’re being honest (and we always are), we weren’t as thrilled to see Loto-Québec’s casino offering as we were by its new and revamped Mise-o-Jeu+ sportsbook.

While there is a decent variety of casino games as such, including:

  • Blackjack
  • Baccarat
  • Keno
  • Poker
  • Roulette

and even solitaire, there are only a handful of games per each. It all totals to <200 slots and 50 other games, and that’s a far cry from the 1000+ many Canadian casinos are offering.

Still, we have to commend Loto-Québec for having keno, which is very rare among Canadian casinos.

The brand also has progressive jackpots, which we’d like to see more often in Canadian casinos.

Live Casino

The operator also has a decent live casino section, where players can opt for the usuals like baccarat, poker, slots, and blackjack, but also for game shows and dice.

Loto-Québec Payment Methods

  • Interac Available

  • Low Minimum Deposit

  • Very Few Payment Methods

Given that Loto-Québec is a Canadian establishment, we were glad (but not surprised) to see Interac available as a payment method.

However, besides the Canadian favourite, there are only three other payment methods to choose from:

  • Credit/Debit cards
  • Argent Web coupons
  • Bill payment.

With the absence of more popular payment methods such as paysafecard or Flexepin, it’s not among the richest sportsbooks when it comes to the variety of depositing and withdrawing methods.

But having Argent Web tickets as an option certainly helps bettors feel safer, as prepaid cards are always a welcome payment option.

Minimum Deposits and Withdrawals

The minimum deposit at Loto-Québec is $10, which is pretty standard for Canadian betting sites.

When withdrawing money, you’ll have to have at least $20 to withdraw.

We were also happy to see that unless your withdrawal is equal to or larger than $100,000, it will be automatically processed. That being said, there will be a certain waiting time related to the payment method itself.

Loto-Québec App

  • Downloadable App

  • App is Smooth and Functional

  • Simple to Download

  • Doesn’t Always Work in the Background

Good news: there is a Loto-Québec app that’s easily downloadable right off the website. Not only that, but users have high praise for it.

The only downside we could see is that it doesn’t work well in the background; i.e., if you’ve started playing a casino game and get a call, you’ll be sent back to the homepage when you return.

To download the app, you first need to locate “Web App” at the top of the left navigation menu.

Loto Quebec upper left menu
Loto-Québec upper left menu

You’ll then be taken to a screen where you can choose which device you need to download the app for.

Loto Quebec App Download
Loto-Québec App Download

Customer Support

  • 24/7 Phone Support

  • Useful Questions & Answers Section

  • No Live Chat

While Loto-Québec does offer the option to contact them via phone 24/7, the lack of a much more practical live chat that most international sportsbooks have is certainly a downside.

Another way to contact them is via email or regular mail.

Mise-o-jeu+ does have a very helpful Questions & Answers section that manages to answer many of the uncertainties users may have.

Our Verdict

When we first started testing Loto-Québec, we didn’t have high hopes. After all, most provincially regulated websites are notorious for their lack of betting markets, betting tools, and low odds.

We’re happy to say that we were pleasantly surprised!

Loto-Québec’s Mise-o-Jeu+ has a modern look, one that’s easy to navigate. It comes complete with cash out and live betting options, and has very competitive odds.

We did find some downsides. There are far fewer sports on offer than what many international operators have (for example, bet365 has over 35), there’s no live streaming, and the casino section has only but a handful of games.

That being said, it does have keno, which is very rarely found in Canada.

Finally, we weren’t happy to see the lack of any sort of live chat, especially since most of Loto-Québec’s competitors have a 24/7 one.

Overall, though, we have to admit it’s among the better provincially regulated sportsbooks we reviewed.

Loto-Québec Alternatives

Still, if you’re looking for more sports, more betting markets, or better betting tools such as live streaming, there are plenty of international websites available to you.

We recommend only those with an iGO license, which makes them legal in Ontario, as it’s currently the only regulated market in Canada.

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