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Dennis
Written By:
Dennis
About Author
Dennis has been honing his craft by writing content specifically tailored to the US and Canadian market for the last 3 years. This helps him recognize the preferences of the audience and adeptly create engaging and informative articles, reviews, and guides that resonate with the readers. He uses his experience reviewing tech products to test out various betting platforms and fact-check claims so you make informed decisions.
Fact Checked By:
Luke Garrison
About Author
Luke Garrison is a professional writer from the Greater Toronto Area in Ontario, Canada. He has been writing about sports, sports betting, and casino-related content since 2011. When he’s not writing, you can usually find him at a concert or on the beach.
Last Update
5 days ago
Dennis
Written By:
Dennis
About Author
Dennis has been honing his craft by writing content specifically tailored to the US and Canadian market for the last 3 years. This helps him recognize the preferences of the audience and adeptly create engaging and informative articles, reviews, and guides that resonate with the readers. He uses his experience reviewing tech products to test out various betting platforms and fact-check claims so you make informed decisions.
Fact Checked By:
Luke Garrison
About Author
Luke Garrison is a professional writer from the Greater Toronto Area in Ontario, Canada. He has been writing about sports, sports betting, and casino-related content since 2011. When he’s not writing, you can usually find him at a concert or on the beach.
Last Update
5 days ago
Last Update: - 5 days ago

Bet99 Review | Is it Legal in Canada?

Top Prop Bets Bet99 Review | Is it Legal in Canada?
5/5
  • Exclusive $600 Bonus
  • Official NHL Partner
  • Good Odds for Favourites
open Bet99
website www.bet99.com
Bonus $600
Licenses

Ontario

Provinces ON, AB, PE, BC, QC, SK, YT, MB, NB, NL, NS, NT, NU
Customer Support
E-mail
Live Chat
App
android
ios
Min. Deposit $20
Payment Methods
bank transfer Instadebit +3
Interac eTransfer mastercard visa
Min. Withdrawal $20

Bet99 Overview

Having launched only in 2020, we were a bit skeptical about how Bet99 would compare to global brands like bet365 or some of the older sportsbooks like Sports Interaction.

However, after using it for the last few weeks, we love what they offer regarding odds, unique betting markets, and prop bets for the NFL, NHL, etc.

Below, we’ll share more of our experience with using the sportsbook, making deposits and withdrawals, talking to support, etc., to help you make an informed decision about Bet99.

Pros

iGO License

Official NHL Partner in Canada

48 Hour Withdrawal with Bank Transfer

Instant Deposit with Interac e-Transfer

Lots of Prop and Novelty Bets

French Site and Support Available

Quick, Responsive Support

Live Stream for Select Matches

Excellent Odds for Favourites

Cons

Fewer Payment Modes

No eSports

Higher Minimum Deposit and Withdrawal Limits

Exclusive Welcome Bonus Bet99 Review | Is it Legal in Canada?

While Bet99 generally offers a $500 deposit match, LegalBet Canada readers can get an even better offer of up to $600! Here’s how.

  1. Register via the website for exclusive bonus

  2. Deposit $20 or more.

  3. Wager the bonus amount 10x times.

  4. Ensure betting market’s odds are 1.80 or more.

Check out our detailed guide on Bet99 sports and casino promos to understand the terms and conditions better and learn how to use them.

Claim Bonus

  • Many Prop Bets

  • Good Sports Coverage

  • Plenty of Betting Markets

  • Easy to Navigate Sportsbook

  • Live Streaming for Select Matches

  • Extensive Game Filters

  • No eSports

  • Cannot Switch to Dark or Light Mode

Sports Coverage

My research showed that Bet99 has plenty to offer Canadian sports bettors.

It averages 75,000 pre-match events per month and another 58,000 live events.

Furthermore, there are 30+ sports on offer, including all sports Canadians love. For example:

  • Hockey
  • Football
  • Soccer
  • Basketball
  • Tennis
  • Cricket

There are also more niche sports like lacrosse, floorball, and biathlon, and exciting categories like ‘Strictly Come Dancing’.

This makes Bet99 more varied than other sportsbooks that stick to the most popular sports.  

User-Friendliness

Finding popular sports like NHL, NBA, and MLS is easy on Bet99 as they have a category called ‘Top Leagues’ in the left-hand sidebar on the desktop.

Top Leagues menu gives you easy access to your favourite leagues.
The Top Leagues menu gives you easy access to your favourite leagues.

Comparing the section to Bet365 and Sports Interaction, Bet99 covers more sports and tournaments.

While Bet365 and Sports Interaction only have NHL, NBA, NFL, and CFL, Bet99 makes it easy to find odds for the UEFA Champions League, NCAAB, MLS, EPL, Novelty Markets, etc.

And if you cannot find your favourite sport or team, you can use the search bar. We searched for Golden State Warriors and found all their NBA matches listed on Bet99.

Use the search option to look for sports and teams
Use the search option to look for sports and teams

Another thing that adds to the ease of navigation is that live betting is mentioned in a separate section.

Hence, you can quickly jump to see a list of all the live matches to bet on from around the world

We also liked the fact that the help tab is easily accessible because many sportsbooks opt to bury it in the account section or the footer.

Help option on Bet99
The Help option on Bet99

French-speaking bettors will also love hearing that Bet99 allows you to show the website in French.

The one thing that has changed since we last tested the website is the option to switch between dark and light modes.

The option was available in the top right-hand corner, along with the option to switch languages. However, it isn’t there anymore.

We checked with support, and they confirmed that the option is no longer available.

Bet99 Support confirms there are no modes
Bet99 Support confirms no light or dark modes.

While I’ll always pay more attention to other aspects like competitive odds, it was a cool feature that improved the user experience.

eSports

The only major downside with Bet99 is that we could not find eSports on the site. However, we expect it to return to Bet99 within a few months (as confirmed by their support team).

Customer support confirming that esports is currently not available on Bet99
Customer support confirming that esports is currently not available on Bet99.

In the meantime, you can enjoy eSports at bet365.

Not only does bet365 great odds, but they also cover all popular games like League of Legends, Call of Duty, Valorant, etc.

Betting Tools

Live Stream

Looking for a live stream option to aid your betting?

Well, Bet99 has an exclusive deal with the NHL that allows them to livestream matches.

You’ll also find a live stream of select matches for the NBA, NFL, etc.

Bet99’s Watch and Bet makes your live stream experience uninterrupted (this is especially helpful for users who prefer mobile).

You won’t have to minimize your window or switch tabs, as all controls you need to change and place bets can be docked on the side.

And when you don’t need them, you can choose to hide them.

Education

If you are totally new to betting, you’ll find the ‘Education’ section the most helpful.

Learn all about betting on Bet99
Learn all about betting on Bet99

From how to read odds and how to place bets to explaining the different kinds of markets, same-game parlays, player props, alternative game lines, etc., this is your one-stop solution to all beginner queries.

And it isn’t just limited to betting; you’ll find guides for casino games as well.

Learn basics about casino games on Bet99
Learn basics about casino games on Bet99

Apart from that, there are also tips on how to avoid addiction.

You’ll also find weekly updates about your favourite sports and teams, which can help you make better bets.

Statistics

Bet99 gives you basic stats on the sports betting page itself.

Now, this is great because you get basic stats like head-to-head, probabilities, etc., in one place rather than having to click and go to a separate stats section on the site.

NFL Betting page on Bet99 gives you all important stats.
The NFL Betting page on Bet99 gives you all the important stats.

However, note that the dedicated stats section provides more details about injuries, cards, stadiums, etc.

So yes, I’d love for bet99 to have a separate statistics page like bet365.

Odds at Bet99

We took some time to compare Bet99’s odds with other leading Canadian sportsbooks to see if their odds are competitive or not.

NBA Odds

For NBA odds, we chose the match between the LA Lakers and the New Orleans Pelicans.

Other Odds
Best Odds
Other Odds
Best Odds
Team
New Orleans Pelicans
Los Angeles Lakers

All sportsbooks think this will be a close game, and we agree.

However, if you want to bet on the New Orleans Pelicans, Sports Interaction is ideal, as they have the highest odds.

If you want to bet on the Los Angeles Lakers, Bet99 is the go-to sportsbook, as they have better odds.

Next, we compared the match between the Denver Nuggets (also this year’s defending champions) and the Sacramento Kings.

Other Odds
Best Odds
Other Odds
Best Odds
Team
Sacramento Kings
Denver Nuggets

Bet99 and Sports Interaction’s odds are the highest if you want to bet on the Sacramento Kings (the favourites for the match).

But if you want to bet on the Denver Nuggets (underdogs), all three sportsbooks are good options.

Moving on to NHL odds.

NHL Odds

Let’s start with the match between the Anaheim Ducks and the Edmonton Oilers.

Other Odds
Best Odds
Other Odds
Best Odds
Team
Edmonton Oilers
Anaheim Ducks

As you can see, Bet99 odds are higher for the favourites (Edmonton Oilers).

However, if you want to bet on the Anaheim Ducks, bet365 is the right sportsbook, as they have the highest odds.

We also compared the odds for the match between the New York Rangers and the Chicago Blackhawks to see if this is the trend.

Other Odds
Best Odds
Other Odds
Best Odds
Team
New York Rangers
Chicago Blackhawks

In this case, Bet99 and Sports Interaction have higher odds for the New York Rangers, who are the favourites to win this match.

For the underdogs, bet365 again takes the cake with better odds.

NFL/Super Bowl Odds

The Super Bowl 2024 was played between the San Francisco 49ers and the Kansas City Chiefs. Here’s how the odds compared.

Other Odds
Highest Odds
Other Odds
Highest Odds
Team
San Francisco 49ers
Kansas City Chiefs
Other Odds
Highest Odds
Team
San Francisco 49ers
Kansas City Chiefs

As you can see, Bet99 had the highest odds for the favourites (San Francisco 49ers).

This made Bet99 the right sportsbook if you thought the San Francisco 49ers would continue their momentum from the playoff and win the Super Bowl (sadly, though, that wasn’t to be).

On the other hand, Bet365, Sports Interaction, and Betway offered better odds for the underdogs (Kansas City Chiefs).

To see who really stood out in terms of NFL odds, we also looked at the total market.

Other Odds
Highest Odds
Other Odds
Highest Odds
Team
San Francisco 49ers
Kansas City Chiefs
Other Odds
Highest Odds
Team
San Francisco 49ers
Kansas City Chiefs

Bet99 and Sports Interaction both offered the highest odds for the San Francisco 49ers and the Kansas City Chiefs.

Quote
Luke Garrison
Expert Quote
Luke Garrison
About Author
Luke Garrison is a professional writer from the Greater Toronto Area in Ontario, Canada. He has been writing about sports, sports betting, and casino-related content since 2011. When he’s not writing, you can usually find him at a concert or on the beach.

Bet99’s odds are generally higher than bet365 or Sports Interaction for the favourites (or at least on par).

However, if you want to bet on the underdogs, bet365 and Sports Interaction are better alternatives.

Note: Any listed odds are accurate at the time of writing and are subject to change closer to the match day.

Coming to prop bets and betting markets, all four sportsbooks had the same markets, like Hafltime, Quarter, Over/Under, Game Props, Player Props, etc., for the Super Bowl.

However, Bet99 ups the ante closer to the Super Bowl.

Quote
Luke Garrison
Expert Quote
Luke Garrison
About Author
Luke Garrison is a professional writer from the Greater Toronto Area in Ontario, Canada. He has been writing about sports, sports betting, and casino-related content since 2011. When he’s not writing, you can usually find him at a concert or on the beach.

Bet99 offers a wider range of NFL prop bets during the Super Bowl. For example, wagering on the over/under for the national anthem or guessing shoe color of a player.

This is standard practice for all sportsbooks, but the number of options Bet99 usually has makes it a popular Super Bowl betting site.

And guess what, they did it again.

While we noticed other sportsbooks like Sports Interaction and Betway also released novelty and special bets, Bet99 had more unique offerings.

For example, they had a more diverse MVP market.

MVP market on Bet99
MVP market on Bet99

On the other hand, Betway only had one market in the MVP Specials.

Betway had fewer MVP markets than Bet99.
Betway had fewer MVP markets than Bet99.

Sports Interaction and bet365 did not have any MVP bets.

Not only do options like these make it more fun, but they also give you many more chances to participate and win.

We’ll also keep an eye on the markets for the Stanley Cup, the CFL, etc., and see if Bet99 still stands out.

Bet99 has a pretty standard sign-up process:

1. Visit the Website
Load the registration page by visiting Bet99.

Click on Join Bet99
Click on Join Bet99

2. Details
The registration page will ask you to input your usual personal details, such as name and date of birth.

signing up to bet99
Fill out your personal details

3. Provide Your Address.

Next, you’ll have to disclose your city and address.

Enter your address
Enter your address

4. Occupation
You’ll then be asked to add information regarding your occupation.

Enter your occupation.
Enter your occupation.

4. Set Limits
Finally (and this is something we really appreciate from the responsible gambling point of view), you’ll need to set your deposit and loss limits before being able to create an account.

You can set limits while creating an account.
You can set limits while creating an account.

As mentioned above, Bet99 partnered with GeoComply to ensure they show each bettor the offering tailored to their province.

This software serves to determine whether you’re from Ontario or elsewhere.

You can check out our GeoComply guide for tested solutions if you have any issues.

Finally, when registering, ensure you’re on Bet99.com or on.bet99.ca (if you are from Ontario), as they are the official versions.

Bet99.net is not the official site.

Once you have registered, the next step would be to complete your verification.

Make sure that you have either a Government-issued passport, National ID card, or Driver’s License to complete the verification.

Below is a video guide to help you understand where to upload your documents for verification.

If your documentation is automatically accepted, you’re good to go!

If it needs to be done manually (which sometimes happens for various reasons, I’ll tell you below), proceed to the manual verification.

During this, you may be asked to provide a ‘live selfie upload’.

Essentially, it’s as it sounds: You must submit a ‘selfie’ holding up your government-issued ID.

Now, you need to wait for a verdict. Customer support usually responds in 24-72 hours and will contact you if additional information or documentation is required.

Note that your account will get locked if your image isn’t uploaded correctly and the manual verification fails.

This happened to Luke, and he had to email them the documents.

After that, it took Bet99 around three days to unlock the account and complete the verification process.

So, here’s what you need to ensure this does not happen to you.

  • Use a Full-Colour Image
  • Ensure all details on the ID are readable
  • ID is well-lit and not blurred
  • ID is in good shape and not torn or damaged
  • ID is in an upright position and not rotated sideways or upside down
  • ID occupies most of the image without any obstructions
  • There should be no watermark
  • ID details should not be obscured by light glare or reflections (careful with flash)

For an ID scan, photo, or document to be accepted, it must adhere to the above-mentioned protocols:

If you don’t verify your account, you cannot deposit money. Plus, your account has limited access.

Once you are verified, it is time to make your first deposit.

  • Deposits Within a Minute or Two

  • Safe and Secure Deposit Modes

  • Range of Deposit Modes

  • Higher Minimum Deposit Limit

On Bet99, you’ll find Interac, Visa, MasterCard, Instant Bank Transfer, and InstaDebit to make deposits and withdrawals.

Deposit options on Bet99
Deposit options on Bet99

What’s noteworthy here is that Bet99 has fewer payment modes than the last time we tested the platform.

They no longer accept PayPal, MuchBetter, Express Connect, or iDebit.

We confirmed this with the support team as well.

The Bet99 support team confirmed they have removed certain payment modes.
The Bet99 support team confirms they have removed specific payment modes.

If you are looking for these modes, Sports Interaction is one sportsbook with many options, including Payz, eCheck, Paysafecard, etc.

However, note that the modes on Bet99 are safe and quick and are ones Canadians are familiar with.

Hence, the fewer payment modes should not be a roadblock.

To ensure that, we made deposits using multiple methods, and here’s how long it took.

How Long Does Bet99 Take to Deposit?

We made our first deposit of $20 using Instant Bank Transfer.

Bet99 confirming my deposit made via Instant Bank Transfer
Bet99 confirming my deposit made via Instant Bank Transfer

The deposit took around 2 minutes to be authorized and show up in my wallet.

$20 in my wallet after depositing via Instant Bank Transfer, which took around 2 minutes
$20 in my wallet after depositing via Instant Bank Transfer.

We then used the Interac e-Transfer mode and deposited another $20.

e-Transfer Acceptance
e-Transfer Acceptance

This time, it appeared in the wallet in less than a minute.

$40 in my account after depositing another $20 with E-Transfer.
$40 in my account after depositing another $20 with e-Transfer.

While both methods were quick, the Interac e-Transfer was lightning fast and, hence, our favourite deposit mode.

Is There a Minimum and Maximum Deposit?

Yes, the minimum deposit is a standard $20 for all payment methods. This is comparable to most other sportsbooks.

There are also daily, weekly, and monthly deposit limits you should know about.

Payment MethodMaximum TransactionMaximum Deposit
Daily100$25,000
Weekly300$50,000
Monthly700$75,000

Overall, we were happy about how quick and easy it was to make deposits.

However, the minimum deposit is on the higher side.

Quote
Luke Garrison
Expert Quote
Luke Garrison
About Author
Luke Garrison is a professional writer from the Greater Toronto Area in Ontario, Canada. He has been writing about sports, sports betting, and casino-related content since 2011. When he’s not writing, you can usually find him at a concert or on the beach.

Interac is superfast but also has a lower daily limit. If you want a higher limit, try InstaDebit or Instant Bank Transfer (which takes about 2 minutes).

Once you have deposited money, it is time to place a bet.

Below is a video that will give you a step-by-step demo of how to place bets.

If you want to know how to change the odds format quickly, you can jump straight to the 50-second mark in the video.

Did your bet win? Then, here’s all you need to know about withdrawals on Bet99.

  • Withdrawal Within 48 Hours

  • No Withdrawal Fees

  • First Withdrawal Can Be Slow

  • Fewer Withdrawal Modes

  • Higher Minimum Withdrawal Limit

The withdrawal modes are the same as the deposit modes.

Hence, you can withdraw using Interac e-Transfer, Visa, MasterCard, Instant Bank Transfer, and InstaDebit.

How Long Does It Take to Withdraw From Bet99?

To give you an exact answer to this, we withdrew $40 using the instant bank transfer mode.

The first withdrawal was returned to or wallet after a few days.

There could be two reasons for this

  1. First withdrawals usually take time at sportsbooks because they need to be verified.
  2. Bet99 mentioned that there was a problem at the payment provider’s end.

Now, since our second withdrawal of $20 via instant bank transfer took around 45 hours to show up in my bank account, we have good reason to believe there really was an issue at the payment provider’s end the first time.

Using the video guide below, you can also quickly withdraw with an instant bank transfer.

Minimum Withdrawal Limit on Bet99

The minimum withdrawal amount is $20. This is slightly higher than bet365 and Sports Interaction, which allows you to withdraw $10.

Are There Any Payout Limits?

Yes, these are the current payout limits at Bet99:

Max. Withdrawal Amounts

  • $10,000 per day
  • $25,000 per week
  • $50,000 per month

Max. Number of Withdrawals

  • 3 per day
  • 7 per week
  • 30 per month

Bet99 imposes restrictions that are stricter than some other sportsbooks.

However, Bet99 can cater to most bettors even with the limitation, and we don’t consider it a significant downside.

Do I Have to Pay a Fee for my Withdrawals?

No, Bet99 does not charge any fee for withdrawals.

  • 2000+ Casino Games

  • 100+ Live Casino Games

  • Save Games to Play Later

  • Fewer Slots

Bet99 casino has a good offering of over 2000 games, including slots from renowned providers like Microgaming, Playson, Quickspin, Relax Gaming, and Pragmatic.

Of particular note are the 240 jackpot games on offer, such as:

  • Wheel of Wishes
  • Mega Moolah Goddess
  • Juicy Joker Mega Moolah
jackpots at Bet99
Plenty of Jackpot Games to Choose From!

What’s more, Bet99 offers games by Hacksaw Gaming, a mobile-first provider behind the popular Chaos Crew.

This highly volatile, 5-reel, 5-row slot game has its second installment, which is available at Bet99!

PlayOJO Canada Review — Is PlayOJO Legit?

Now, there are casinos like PlayOJO that offer over 1000 slots. So, I’d recommend trying them out if you want a greater variety.

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There’s also the option for customers to save their ‘favourite games,’ a nifty feature if you want to revisit the casino and play the same game.

Live Casino

Where Bet99 lacks in slots, it makes up with live casino games.

100+ live casino games include the most popular types:

  • Blackjack
  • Poker
  • Roulette
  • Baccarat

These live dealer games are from leading gaming providers Ezugi, Pragmatic Play, and 7Mojos.

We thought it was a pity that Evolution games aren’t offered, but those three providers provide a nice selection.

Bet365 Canada Review | Is It a Good Option for Canadians?

If you want to play Evolution games, try the Bet365 Casino

Visit Bet365

19+. Gambling can be addictive. Please play responsibly.

  • Android and iOS App

  • Can Be a Bit Slow

There’s an app for Android and iOS users.

We covered in detail how to download the legit Bet99 app and also how it compares regarding user-friendliness, deposits, withdrawals, etc.

But to give you a brief idea,

We love that the Bet99 app features the sportsbook and casino in one app (unlike bet365).

This eliminates the need to download and install multiple apps. Furthermore, we don’t have to switch between apps to look for casino offers, new games, etc.

The mobile-optimized site also performs well. However, we feel the app can give some bettors a better experience.

For instance, the app is ideal if you want to do a lot of in-play betting that requires quick access.

Ontario is the only province with a regulatory framework. To operate legally here, you must have an iGaming Ontario (iGO) license.

Bet99 got its iGO license in 2022. This makes Bet99 fully legal for Ontarians to bet on.

Checking for Bet99's iGo license on the iGaming Ontario site
Checking for Bet99’s iGo license on the iGaming Ontario site

Other Provinces

Provinces like Quebec, British Columbia, Alberta, etc., do not have any regulatory framework.

However, interested users can use trusted sites like Bet99 without fearing legal implications.

Yes, Bet99 is definitely legit. The brand acquired an iGaming Ontario license in 2022, which makes it fully legal and safe for Ontarians.

It also has a certification from GLI (Gaming Labs International).

They are a third-party company like eCogra that tests and certifies games as fair play.

Quarterly Payout Calculation Report from GLI.
Quarterly Payout Calculation Report from GLI.

Bet99 also has clear responsible gambling policies to promote healthy betting practices and prevent addiction.

Bet99’s Responsible Gambling

You can set loss limits or limits on the maximum betting amount. Apart from that, there’s also the timeout option.

Self-exclusions are longer, varying from six months to one year or five years.

However, if you do not want to be away for so long, opt for timeout instead, where the period varies from one week to three months.

And the best part is that Bet99 gives you complete control over setting these limits, timeouts, and self-exclusions.

You can set limits when you are creating your account or from the settings without the need to contact customer support.

Set deposit limits in the account settings option.
Set limits in the account settings option.

They even have a dedicated Responsible Gambling page where you will find all the important resources in case you need help.

It’s good to see the brand taking this seriously and to have an easily accessible way to adjust these limits.

The only downside was that when we clicked on the self-assessment quiz on the Responsible Gambling page, it took us to an unrelated page that had nothing to do with a quiz.

However, this isn’t a dealbreaker as there are plenty of other things Bet99 does to ensure fairness and protect users. For example:

Quote
Jelena Kabić
Expert Quote
Jelena Kabić
About Author
Jelena Kabic is a sports betting writer that focusses on responsible gambling. A psychologist by vocation, Jelena volunteered in a rehab facility, where she worked with gambling addicts. She now reviews all our content to ensure it discusses betting in a socially responsible way.

I love that Bet99 gives you all possible options. You can set deposit or loss limits anytime. You can also self-exclude without contacting customer support, making this process faster.

The Bet99 x IBIA Partnership

Bet99 joined the International Betting Integrity Association (IBIA).

This means the brand is now part of the network that actively combats unfair play, manipulation, and corruption in sports betting.

Furthermore, Bet99 also supported AGCO, which had temporarily banned UFC betting in Ontario due to fears that some matches may have been tampered with.

Those playing at Bet99 can be sure the sportsbook is safe and actively ensuring there’s nothing but fair play on its platform.

  • Both English and French Support

  • Comprehensive Help Section

  • AI Assistant Can Be Improved

Bet99’s customer support is available 24/7 and focuses on Canadian players by offering support in both English and French. Customer support is available via Live Chat and Email.

Before chatting to a support agent, check out the handy ‘Help’ tab that’s easily accessible from the top navigation bar. This tab lists common FAQs.

Coming to the support, once you start the chat, you are greeted by Julia, Bet99’s virtual assistant.

Now, the virtual assistant has its pros and cons.

We asked Julia how to change the odds, and the answer was correct. She guided us to the right place with not just a step-wise answer but clear images of where to click.

Bet99 AI Assistant helping me change odds on the site
Bet99 AI Assistant helping us change odds on the site.

The only weird thing is why she did not tell us to change it via the sidebar, as this is much faster.

odds format in sidebar
odds format in the sidebar.

However, we did not deduct points for that since we were guided correctly.

On the downside, she did not understand the simple question when we asked about the live stream.

Thankfully, connecting to an agent is quick for any query.

We tested the English live chat early morning (1.30 am), and the response was immediate.

When asked about the payment methods available at Bet99, the agent confirmed the available modes.

He also told us about the modes they have removed.

We also loved that he broke down the payment modes and gave us a list.

The Bet99 support team confirms they have removed certain payment modes.

Also note that if you want to skip the hassle of AI assistant, type ‘speak to agent,’ and it will connect you immediately.

Verdict

Positives

The sportsbook offers competitive odds for all popular sports like NFL, NBA, NHL, etc.

It also has a downloadable app, ideal for in-play betting, and 24/7 customer support in English and French, which many prominent Canadian sportsbooks, like bet365, lack.

Furthermore, they also have live streams for select matches.

Its good live casino offering means that Bet99 can be a go-to site for all your gambling needs as well.

However, we’d like the sportsbook to improve on a couple of aspects in the future.

Areas for Improvement

We’d like them to add the eSports category back ASAP.

A few more payment options will be a big plus and give users more options to deposit and withdraw easily.

It would also be great if they add more betting tools, like a detailed stats page.

Despite these few minor drawbacks, we believe that Bet99 is a great sportsbook to try out, and are excited to see how it develops further.

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