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The Unibet brand is no stranger to the sports betting scene. It has been operating since 1997 and has gone from strength to strength.
With more than two decades of experience, Unibet is now one of the most recognized sportsbook brands in the world, including Canada.
Unibet is operated by Trannel International Limited, which is based in Malta. Apart from a gaming license issued by the reputable Malta Gaming Authority, it also boasts an iGaming Ontario license.
Unibet describes its primary aim as offering a better betting experience to sports lovers.
In fact, Unibet has become known for its user-friendly initiatives we’ll talk about in detail below.
Despite the positive aspects of this sportsbook, Unibet has also received some negative comments from users concerning delays with withdrawals and customer support responses.
But does the good outweigh the bad? Let’s find out!
By the end of this Unibet review, you’ll know all about:
- Odds and markets available
- Casino and Poker sections
- Safety of Unibet
- User experience on desktop and mobile
- Payment methods you can make use of
- Customer support types
Varied Sports Selection
Bet Builder Available
Exclusive Casino Games
Active Unibet Community
Inconsistent Customer Support
How Unibet Works
Easy Sign Up Process
The website displays the familiar green and white Unibet brand colours.
On the homepage, you can find different menus on the top, which let you select the verticals you want:
- Live Casino
In the Sports section, there’s a second menu that allows you to see the current live matches, the upcoming events, select the sports displayed in A-Z, and event search for a specific event or sports.
Once you select your preferred sport, you’ll be offered the different matches separated by league or championship, and below that, you can also find an A-Z list of the different markets available.
The sportsbook’s site is quite similar to that of other big players in the industry. However, there are some aspects that we believe should be mentioned:
The Bet Builder is a feature that isn’t often seen in sportsbooks, and it can come in handy.
The bet builder allows you to combine up to 12 betting combinations on the same football game.
Moreover, it’s possible to bet in almost every available betting market:
- Total goals
- Goal scorer
And this is to name a few!
We would like to see this tool expanding to other sports like tennis and basketball.
Active Unibet Community
The Unibet Community section acts as a forum where users can share their tips, questions, or any problems they may be facing.
It works as a social network as you can see which users are online, which are the latest updates and select from thousands of topics covered.
This feature is part of the Help Centre and is helpful for those who are beginning their journey and want to learn more.
We do feel this sets Unibet apart from other competitors as Unibet encourages debate and community sharing.
How to Sign Up at Unibet
Signing up at Unibet is a quick process.
1. Press the ‘Register’ button at the top right of the screen.
2. A registration form will pop up. Insert address, country and mobile number. You can also see which promotions are available to you. Press ‘Continue’.
3. In the second part of the registration, you need to fill out name, email, date of birth, and gender.
3. The third stage asks you to fill in password and security question.
4. Finally, you can opt in for the bonus, and any promotional material. Press ‘Register’.
5. Unibet will send you a verification email to verify your account.
Do verify your account as soon as possible as Unibet will freeze your account otherwise.
Another important thing to note is that Unibet does not accept players from Quebec.
Varied Sports Selection
Unibet Sports is one of the market leaders in sports betting, and that has a lot to do with the number of sports events covered.
With a varied sports selection, bettors can select from hundreds of events from over 30 sports, including:
- American Football
- Ice Hockey
Other novelty betting options include television shows, virtual sports, and eSports.
eSports is gaining quite a few followers in Canada, and while Unibet covers a good amount of events, there is still some way to go. Currently, the eSports covered include:
- Call of Duty
- Dota 2
- League of Legends
- Starcraft 2
Markets and Bet Types
When it comes to the betting markets and types available at Unibet, bettors will find all the most common options available in the sports betting world:
- Point spread
- Match bet
- Correct score
- Player betting
- Final score
- In-game results
Bettors can wager their bets pre-match or live in a plethora of events within the offered markets.
Live Bets and Live Streaming
Although not all sporting events are available for live betting, you’ll find a good selection when it comes to events such as soccer, football, and hockey.
An advantage of Unibet’s in-play betting system is the free live streaming feature available.
You can watch the match live on the platform for certain events, and it’s free of charge! You only need to meet one of the conditions below to watch the live stream (or Unibet TV):
- Have credit in your balance
- Placed a bet in the 24h before the event
The odds at Unibet are competitive, and sports, such as football, tennis, and basketball have odds that are above the market average.
Let’s look at an example from the NFL:
|New York Giants||Washington Football Team|
If you want to bet on this NFL match, Unibet would be the best option for the favourite, although it is the least favourable option for the underdog.
Those who prefer in-play betting can rest assured that the odds are automatically updated while the event is running.
It’s important to note that the odds might be updated while you’re still placing your bet. When this happens, you must accept the new odds before placing it.
Unibet’s Online Casino
Bingo and Poker Available
Volatility Slot Meter
Even though Unibet began its journey in the industry as a sportsbook, it quickly won some points in the casino vertical.
There is an online casino with hundreds of games for all tastes:
- Table games
- Card games
Casino game providers include familiar names like Microgaming, Play’n Go, and NetEnt.
We particularly liked the ‘Exclusive Games’ section, featuring around 25 games exclusive to Unibet.
It’s an effort that we rarely see casinos make, so thumbs up to Unibet for going the extra mile!
We spent a few minutes spinning the reels on one of the exclusives, Zodiac, and it was refreshing to play something new that is not overdone.
Another nifty feature is the display of a volatility meter underneath each slot.
Figuring out volatility before playing is usually a big pain point for the team, so it’s good to see Unibet addressing this.
When it comes to the live casino section, you won’t be disappointed with the possibilities:
- Dragon Tiger
- Mega Wheel
- Mega Ball
- Lightning Dice
- Sic Bo
- Football Studio
Live game providers include Evolution and Pragmatic Play.
Poker and Bingo
Another plus for casino lovers is that Unibet has poker and bingo options available as well.
The poker room is available in the browser through the instant-play poker. However, you can also download the poker software directly to your PC or Mac.
The poker section comes with numerous challenges, tournaments, and championships and gives you one of the best gaming experiences in the market.
But the most exciting aspect of this casino is the Bingo section.
Over the years, many brands decided to leave Bingo behind and today many don’t even offer it. Luckily, Unibet has listened to the bingo fans and has a comprehensive section where you can play:
- 90 Ball Bingo
- 75 Ball Bingo
- 75 Ball Variant Bingo
- Beginners’ Bingo for free
- Bingo tournaments
Is Unibet Safe?
MGA and Ontario License
Unibet takes security very seriously, and that can be seen through numerous processes the website has in place, ensuring that the clients’ data is secure.
These security processes include:
- 128-bit Secure Socket Layer (SSL)
- Payment Card Industries Data Security Standard Certification
- Intrusion Detection System: monitors the network traffic 24/7 to ensure no data is stolen
- Fraud Department: responsible for ensuring that accounts with suspicious activity will be blocked
The casino games available are also made with a Random Number Generator to ensure they are fair.
Moreover, Unibet has a license from the Malta Gaming Authority, which is considered one of the most reputable gaming authorities.
It also has a couple of decades of experience under its belt, which gives it an edge over brand new sportsbooks that have not yet built a reputation.
Is Unibet Legal in Canada?
We have good news here as well; Unibet is legal for Canadian bettors because there is no law that restricts Canadians from betting at international sites.
However, bettors from outside of Ontario are unfortunately not accepted at Unibet. If you’re from Quebec, for instance, we suggest alternative sportsbooks like Bet365 or Sports Interaction.
Is Unibet Legal in Ontario?
Yes, Unibet has an Ontarian license and has been available as part of Ontario’s regulated market since 4th of April 2022.
Unibet on Mobile
When a gambling brand offers an app, it’s always an advantage. However, Unibet takes it further and offers three different mobile apps:
- Sports App
- Casino App
- Poker App
All the apps are very fast and functional, easy to use, and comprehensive.
The brand has done a very good job in adapting the betting experience from the browser to the app.
The Unibet sports app is available for Android and iOS. For iOS you can download it on the App Store. On the other hand, Android users must download it through a link.
You’ll have access to all the sporting events available on the website platform, along with a wide range of in-play betting markets, and sports-specific notifications regarding the biggest matches happening.
Variety of Payment Methods
Fast Withdrawal Times
Unibet partners with renowned financial institutions to ensure that your payments are safe and secure.
On top of that, you’ll also benefit from cost-free transactions, as you won’t have to pay any fee for deposits or withdrawals.
When it comes to making instant deposits, you can use:
|Payment Method||Minimum Deposit Limit||Maximum Deposit Limit|
|Apple Pay||No min.||No max.|
Please note that deposits made with Interac e-Transfer are usually instant. However, depending on your bank or credit union, it might take up to 30 minutes for the transaction to be processed.
How Long Does Unibet Take to Pay Out?
When it comes to withdrawals, the payment methods available are:
|Payment Methods||Withdrawal Time||Minimum Withdrawal||Maximum Withdrawal|
|Direct Banking||3-5 days||$10||$100,000|
|Skrill / Neteller / Webmoney /ecoPayz||Up to 12 hours||$25||$15,000|
|Credit / Debit Card||1-3 days||$10||$55,000|
|Bank Transfer||3-5 days||$25||No Limit|
|Express Connect||1-3 days||$10||$9,999|
Note that it’s possible to make deposits and withdrawals with currencies other than the ones mentioned, however, these might incur exchange rate fees.
One aspect that we should mention refers to the limits on payouts. Certain events or sports will have a limit on winnings each bettor can get, which is a disadvantage when compared to other sportsbooks in the market.
Because of this, we suggest you thoroughly read the terms and conditions as well as the betting rules for all the sports you’re interested in wagering your bets.
Comprehensive Help Centre
Inconsistent Customer Support
Live Chat Not Easily Accessible
The support team is available via:
- Live chat which is online 24/7
- Phone call
Along with the customer support team, bettors can take advantage of the multitude of topics covered in the help centre, as well as benefit from the community forums.
One negative comment we have seen quite frequently online is that customer support provided by the team can be inconsistent.
Some customers have stated that the answers took some time to be delivered, and in some instances, the support agents didn’t act professionally.
We tested the customer support chat ourselves, and we didn’t have this experience. The support agent was quick to answer and helped us out with our query on payment methods.
However, we’ll be monitoring the situation to see if this develops further.
One thing that we didn’t love is that you first need to access the help centre and research the topic you need.
Once you find the topic, you’ll find a link to access live chat for further customer support.
While it’s good to be able to access such a wide range of help documents, we would have preferred easier access to customer live chat.
Overall, it’s possible to say that Unibet Canada is a popular brand for a reason.
This brand has several years of industry experience and offers a very good gambling experience for seasoned bettors and beginners.
The betting markets and sports are plentiful, and the same happens when it comes to casino, poker, and bingo options.
One aspect we wanted to mention once again is the usability of the website, the features included, and the mobile apps.
These aspects of the sportsbook truly showcase its main focus: providing an excellent user experience for gamblers.
Although there are some negative points to be mentioned, such as the inconsistency within the support team, our overall opinion of Unibet is very positive.
This is a sportsbook we recommend to our readers and encourage you to take advantage of the daily promotions available.
As we’ve discovered in our review, Unibet is a good betting site to use in Canada. However, there are plenty of other options if you’re looking for other features that Unibet lacks.
Bet365 is available in all Canadian provinces, including Quebec. Bet365 has a long list of promotions that you can benefit from for a wide variety of sports.
Betway is particularly known for its eSports betting section and regular enhanced odds. It also has excellent customer support that can answer any of your queries in a few seconds.
Finally, Sports Interaction has a strong focus on Canadian favourites like ice hockey, football, and basketball, including Canadian-specific leagues!
Is Unibet legit?
Yes, Unibet is operated by Trannel International Limited and it’s part of the Kindred Group. It has been operating since 1997 and is licensed by the Malta Gaming Authority and iGaming Ontario. The platform is secure and fair and meets the requirements to be considered a legit sportsbook.
How long do Unibet withdrawals take?
The withdrawal process varies according to the payment method selected. It can be instant or take up to 5 business days. Please refer to the Payment Methods section above for a full review of the processing times and limits.
Can you cash out on Unibet?
Yes, cash out is permitted in selected events and bets at Unibet. This information will be displayed on the betting slip when placing your bets.
Does Unibet have an app?
Yes, Unibet has three apps: Sports, Casino, and Poker. The apps are available for Android and iOS devices. Android users must download the app through the website, while iOS users can download it on the Apple Store.
Who owns Unibet?
Unibet is operated by the company Trannel International Limited, and it’s part of the Kindred Group. It was established in 1997 and operated under the name Unibet for several years. In 2016, the company decided to rebrand itself as Kindred Group.
Is Unibet legal in Canada?
Yes, Unibet operates legally in Canada and it’s available for Canadian players, although exclusively in Ontario. For players in Ontario, it has an Ontario license that allows it to operate in the regulated market.