Jelena Kabic is a sports betting writer that focusses on responsible gambling. A psychologist by vocation, Jelena volunteered in a rehab facility, where she worked with gambling addicts. She now reviews all our content to ensure it discusses betting in a socially responsible way.
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Amy's introduction to the gambling world was 6 years ago, when she joined a casino operator as a content specialist. Since then, she's helped launch and maintain gambling review sites in over 8 different countries. She's tested dozens of casinos and sportsbooks, which is how she can spot a subpar brand in an instant!
16 days ago
|Provinces||AB, ON, NU, PE, SK, YT, BC, NB, NL, NT, NS, QC, MB|
Betway is part of the Betway Group which was founded in 2006 and is now one of the leading world brands in online betting and gambling. The company’s headquarters are in Malta, and it also has three other offices in Madrid, London, and Guernsey.
Betway is particularly known for its eSports section, but as this review will show, Betway also excels in sports and casino.
But is that enough to claim that Betway Canada is worth your attention?
This review looks to provide an answer.
Bettors from Ontario may want to take a quick look at the Betting in Ontario section.
Why Go with Betway
Betway will match your first deposit 100% up to $200! Here’s what you need to know before claiming it:
You need to deposit at least $10 in order to qualify.
There is a 5x deposit+bonus rollover requirement.
Odds must be at least 1.75 for the bets to qualify.
The offer must be claimed during the first 7 days after registering.
Excellent eSports Options
Robust Cash Out Feature
Low Minimum Deposit
Exclusive Casino Games
Site Available in French
Not Easy to Contact Customer Support
Is Betway Allowed in Canada?
+10 Years’ Experience
Licensed in 9 European Countries
Sponsor to Major Soccer and eSports Teams
Yes, absolutely. Betway is a legit brand, safe to bet at in Canada.
Betway Group is a pioneer when it comes to fair betting and gaming, and all brands from this group provide their players with a safe and responsible environment.
Betway is one of the most renowned online betting sites in the world, with 10+ years of experience in the business.
Betway has recently acquired an Ontario license and is regulated by the Alcohol and Gaming Commission of Ontario. With an iGO license in its pocket, it’s now legally offering its services to Ontarians!
This confirms that Betway Canada is 100% trusted and safe. What’s more, they mean Betway wants to keep up with local regulations and offer a fair gambling system.
But Betway doesn’t stop there:
- The company takes the protection of customer’s funds very seriously. These funds are held separately from the company’s funds and are protected in case of insolvency.
- In 2018, Betway was accredited by eCOGRA and received the ISO 27001 certificate. This confirms the company follows the worldwide standard for information security.
- The operator’s responsible gambling page lets you perform a self-assessment to better understand whether you have a gambling problem. If you do, they provide contact information of numerous organizations that can help you out.
Betway is also the long-term official sponsor of West Ham United and Tottenham Hotspur, well-known soccer teams from the United Kingdom!
The association with the Premier League club, as well as with eSports giant Ninjas in Pyjamas, helps solidify the brand’s reputation.
So, is Betway legit? Indubitably!
What about betting at Betway in Canada?
As you might know, the Canadian betting scene has gone under some changes due to the legalization of single-event betting.
For instance, Ontario opened up a regulated market to private operators in the first quarter of 2022, allowing some brands, including Betway, to operate legally.
Other provinces are still on the fence when it comes to letting private operators in, but you can access Betway from them nonetheless.
Is Betway Legal in Ontario?
Yes, Betway is legal in Ontario and a safe betting option for Canadians in all provinces.
At the start of August 2022, Betway has acquired the official iGO license, meaning its online betting services are now legal in Ontario. But even though the iGO license is only valid in Ontario, Canadians from other provinces can also access it.
Here’s the full list:
|Prince Edward Island||Yes|
How does the Ontario license change the bettors’ experience?
If you’re already used to betting at Betway, don’t be surprised to see a few minor changes.
- First, the website will prompt you to confirm Ontario as your location.
- After that, you’ll be redirected to Betway Canada.
- Finally, you’ll be asked to verify your identity via a driving license or a passport.
Why Can’t I Use Betway in Ontario?
If you’re from Ontario but are having trouble accessing and using Betway, it’s likely a geolocation issue.
You can try connecting your device to Wi-Fi or re-installing the GeoComply plugin. Make sure to go through our GeoComply guide for more information and potential fixes for this issue!
How Betway Works
Quick Sign Up
Available in French
Site Logs Out Quickly
Live Chat is Difficult to Access
It’s not the first time we’ve had to navigate cluttered, slow betting sites with a lot of sighs of frustration. Luckily, Betway doesn’t fall in this category and navigation is generally quick and easy.
The menu at the top of the page allows you to navigate different sections like the sports, casino and live sections.
We were thrilled to see a separate eSports section as that’s something we haven’t yet seen at Canadian sportsbooks and helps navigation for eSports bettors.
Betway earned another thumbs up for including the odds and language options at the top of the page rather than at the bottom like most sportsbooks.
French Canadian speakers will be pleased to learn that Betway is also fully available in French!
However, there were a couple of aspects that we found annoying. Firstly, the site logs out very quickly when compared to what we’ve experienced at most betting sites.
It makes sense to have a safety feature to ensure no one can gain access to your details, but it gets frustrating when you need to log in to the site for the fifth time in thirty minutes.
Secondly, we’re used to having a live chat button on the homepage where you can gain instant access to live customer support. In Betway’s case, the support button directs you to the Guide page with a list of FAQs, as we explain in more detail in our Customer Support section.
We loved that Betway does not need any email or phone verification at this stage because it really speeds up the process. Setting up deposit limits at registration is also quicker.
Sign Up Process
Betway has a very simple and straightforward three-step sign up process:
- First, provide your name and date of birth.
- Next, choose your username and password, and disclose your email address.
- Finally, you’re asked to provide your address, mobile phone number, and occupation. You also have the option to set betting limits, and choose your preferred language and currency.
- After that, all that’s left to do is to verify your identity, and you’re ready to set your first bet!
Why is Betway Not Working in Canada?
While Betway is available and working in Canada, you may occasionally come upon some issues when trying to access it. These issues can happen to any bettor on any platform and are usually simple to resolve.
Most times, it’s due to a timeout connection error. Simply log out of your Betway account, delete cache and cookies, and log back in.
But sometimes, Betway may resort to locking your account.
The sportsbook does this to prevent any possibility of fraud, especially if you haven’t verified your account a certain amount of time after creating it.
You can try one of two ways of unlocking your account:
- Contact their customer service. This is needed if your account hasn’t been verified, or if you simply want to know why it was locked in the first place.
- Request a new password. When trying to log in, simply click on “Forgot password?”, and you’ll be emailed a new one.
Variety of eSports Options
Live Streaming Available
Partial Cash Out Available
Bet Builder Available
With over 30 sports options available, Betway Canada is the place to go if you’re a sports lover.
Some of the most popular among Canadian bettors include:
- Ice Hockey
- American Football
You can find almost every major sport event, as well as lesser-known leagues!
When it comes to the Canadian favourites, there is excellent coverage of NHL, NFL, NBA, as well as the major soccer leagues and top tennis competitions.
Bet Types And Available Markets
The types of betting markets on Betway depend on the sport you have selected. You can usually select from:
- Money Line
- Point Spread
- Total Points
Those markets are, of course, available for single and multiple bets.
If you prefer the latter, a considerable variety of parlay and combo bets are on offer. It’s arguably one of the best ranges we’ve seen! These include:
- Single, Double, Treble
- Accumulator 4-15
- Straight Forecast, Combination Forecast, Reverse Forecast, Combination Tricast
Can’t find what you’re looking for? Betway’s Bet Builder lets you combine different markets and create unique bet combos!
In-Play Betting at Betway
Those who like the thrill of placing bets while watching the games can click on the top-left “In-Play” menu, which will lead you to the list of live events taking place at any given time.
It’s one of the fastest platforms when it comes to updating the odds! Since in-play betting is all about making the right choice at the right time, Betway’s speed is much appreciated.
Another great plus of Betway’s live betting is the possibility to cash out, which we will cover further down in this review.
Unlike its lightning-fast live bets, Betway’s infamous for offering “soft” pre-match odds, which means that they typically change them at a slower pace.
This allows the platform to offer more attractive odds, aimed at casual players.
Compared with other sportsbooks, Betway offers some of the most competitive odds in Canada, especially in tennis, soccer, and eSports betting.
We compared odds for the upcoming US Open tournament:
|Novak Djokovic||Daniil Medvedev||Carlos Alcaraz|
As you can see, Betway has by far the highest odds compared to Bet99 and bet365.
$100 on Djokovic at Betway vs Bet99 could bring you $18 more, which isn’t a small difference!
While preparing for the new season, let’s see how a couple of different sportsbooks compare in terms of NHL Stanley Cup futures odds:
|Toronto Maple Leafs||Colorado Avalanche||Florida Panthers||Calgary Flames|
Overall, when it comes to NHL (at least the outrights), the points for the highest odds go to bwin.
Finally, let’s take a look at another of Canadians’ favourites – soccer. We’ll go with one of Betway’s partners, Tottenham Hotspur:
This time, the odds are a lot closer between sportsbooks.
And while it doesn’t make much of a difference where you’re betting on a draw, should you opt for either Chelsea or Tottenham, you stand to win the most money by betting at Betway.
How To Bet At Betway
If you decide to place your first bet at Betway, here’s a step-by-step process on how to do it.
- Choose the sport you want to bet on from the menu on the left. We opted for soccer.
- Then, choose the league and find a match you’re interested in.
- You’ll be able to see the statistics for the match to help you guide your bet.
Below, you’ll have the option to choose from a variety of betting markets, such as goals, corners, or the main markets.
After choosing your bet, whether it be moneyline, over/under, or a proposition bet, click on the option you think will win (we went with Under on total goals 0.5), decide on the sum, and place your bet!
Betway eSports Review
Official Sponsor to Ninjas in Pyjamas
Fans of eSports, rejoice: not only does Betway Canada have one of the best eSports betting platforms, but it also sponsors Ninjas in Pyjamas, one of the most prominent teams in the CS:GO scene.
CS:GO is indeed one of the core eSports available, but if you follow a different game, don’t worry. Among others, you can also bet on:
- League of Legends
- DOTA 2
- Rainbow Six
- Starcraft 2
These are options that you’ll find at other sportsbooks, but what sets Betway apart is its coverage of obscure leagues and competitions for these eSports.
For example, at the time of writing, Betway offered betting options for 11 different CS:GO leagues while LeoVegas offered markets for only two leagues.
Betway also tends to have good odds for most eSports events. However, we suggest you always compare a few odds before betting on eSports.
From our experience, there can be significant variation and it is not as easy to establish a pattern as some other mainstream sports like soccer and basketball.
The one section where Betway underperforms is the availability of betting markets for smaller leagues.
For a lot of obscure leagues, Betway offers just a match winner bet.
Cash Out and Live Streaming
Betway’s cash out feature is one of the biggest benefits of opening an account with this sportsbook.
Cashing out couldn’t be simpler. All you have to do is:
- Click “Cash Out” button
- Navigate to the “My Bets” section
- Cash out the whole bet or use the partial cash out option
- If you select the partial cash out, the rest of your stake will continue to be considered for the rest of the bet!
Another plus is that there is no maximum limit of times you can cash out, so just follow your instincts and make sure to have fun!
To know if a bet is eligible for Cash Out, simply look for its trademark green icon!
Another reason to pick Betway is its live stream option, which is not as common as we’d like at Canadian sportsbooks.
This feature gives you the opportunity to place in-play bets and access high-quality video feeds of hundreds of events across a multitude of sports and markets, including:
- Ice Hockey
You can stream the games on your desktop and also on your smartphone through the Betway App.
To access the live streaming option you must have an account with Betway, and a positive balance. If these requirements are met, you can see a “TV” icon next to the events.
However, we also managed to access eSports live streaming before making a deposit.
Betway Casino Review
Exclusive Casino Games
Although Betway is mainly known for its sportsbook, the online casino option doesn’t fall behind in terms of variety and quality. You can enjoy hundreds of games, including:
- Table Games
You can also try your luck with the several progressive jackpots available or have an immersive experience with live casino games.
Betway has partnered with some of the best software providers in the iGaming world to give you access to premium-quality games. The hundreds of casino games available in this platform were developed by the likes of:
- 1X2 Network
- Blueprint Gaming
- Inspired Entertainment
- Red Tiger Gaming
- SG Digital
While the casino offers some of the most popular slots, such as Thunderstruck, Mega Moolah, and Tomb Raider, you can also find tailor-made slots that were developed just for Betway.
Exclusive games are not something we see often at Canadian casinos, so thumbs up to Betway for the effort!
Betway Live Casino
Those who enjoy interacting with professional dealers will have a good experience at the live casino section of Betway. With hundreds of options of high-quality live games, players can choose from:
- Real Dealer
- Game shows
- Dice Games
By using some of the most advanced software in the market, Betway provides its users with one of the best live casino experiences in Canada.
Betway App & Mobile Betting
Excellent Mobile Navigation
Available on iOS and Android
Is Betway available on mobile? The answer to that is yes!
Betway shows once again that they care about their users by offering an excellent downloadable app that combines all of Betway’s categories in one app. It’s easily among the top betting apps in Canada.
The Betway app is available for both iOS and Android devices and gives you access to all the sports events and casino games. You’ll easily find what you’re looking for thanks to the simple navigation.
Everything you need is placed at the bottom menu, where you can easily access your bets.
Betway App Ontario
The process to download the Betway app from Ontario is exactly the same as for the rest of Canada.
Simply choose which app you need (for Android or iOS), and you’ll be taken to the designated store to download and install the app.
If you don’t want to take up space on your phone, you can always use the mobile-optimized site, which we found to work well.
No Maximum Deposit and Withdrawal Limits
Low Minimum Deposit
No Withdrawal and Deposit Fees
The payment methods available at Betway are safe and secure. Players can make their deposits and withdrawals through:
- Credit Card (Visa and MasterCard)
- Interac e-Transfer
This selection is better than most sportsbooks.
The processing times are also fast, giving you the possibility to deposit and withdraw whenever you want!
Let’s delve a little deeper into the different payment processes.
Is There a Minimum or Maximum Amount for Deposits?
Unlike most competitors, Betway doesn’t stipulate a maximum amount for deposits for its Canadian players!
When it comes to the minimum deposit, the company establishes that players should make a minimum deposit of at least $10. This minimum deposit is low compared to most sportsbooks that have a minimum deposit of $20.
How to Withdraw at Betway
Withdrawing at Betway is a straightforward process:
- Visit Your Account.
Go to your account section and press the withdrawal button.
- Verify Account.
You must verify your account if you still haven’t done this process. You will receive an email/SMS with a link to complete the verification process.
- Submit Documents.
Click on ‘Please Upload Your Documents Here’ and select one of the forms of ID (ID card, Driving license or Passport). Click Submit.
- Wait 24 Hours.
The documents will show as pending. You will receive an approval email within 24 hours.
- Visit Withdrawal Section.
Once your account is verified, you can go to the withdrawal section. Select the payment method of your choice. Always remember that it’s best to choose the same method as the deposit.
Fill in the form and press submit. Remember that the minimum withdrawal is $10.
Although we experienced no issues when withdrawing at Betway, we’ve read several user complaints regarding Interac withdrawals.
We suggest you contact customer support if you encounter any issues, or try one of these fixes.
Why Can’t I Withdraw my Money From Betway?
Betway withdrawal issues can usually be addressed very easily. There are two main reasons why your withdrawal didn’t come through:
- You haven’t bet your full deposit. Betway asks you to bet the full amount of your deposit (not necessarily at once), before requesting a withdrawal. Once you’ve done that, you can withdraw your winnings.
- You haven’t verified your identity. If you’ve somehow managed to place a bet without verifying your identity, you won’t be able to withdraw it until you show proof of identity and your physical address.
If you’re still unsatisfied with the experience, these betting sites offer easy and smooth Interac withdrawals.
How Long Does It Take To Process Withdrawals?
Payouts can be requested at any time, however, you should note that there are minimum withdrawal limits that should be considered.
Once you have requested the payout of your balance from Betway, there is a pending payout period of 24-72 hours. This period of time may vary if the request has been made during the weekend.
Always request your withdrawals through the same payment method used for the deposit, as this makes the process easier and faster!
Once the money is paid out, it will only take a short time to clear. Here’s a look at how this varies by payment method:
|Payment Method||Withdrawal Clearance|
|Credit / Debit Cards||2-3 Business Days|
|Bank Account||2-3 Business Days|
Can I Reverse My Withdrawal?
Yes, you can. If your withdrawal is still in the processing queue, you can reverse it and return the money to your account. You can also reverse just a portion of the amount.
Is There a Minimum or Maximum Amount for Withdrawals?
Same as deposits, there is no maximum withdrawal limit for Canadian players at Betway. This is quite surprising as most sportsbooks set a limit for payouts, even if just for certain payment methods!
Betway’s minimum withdrawal limit is $10, so make sure to take that into consideration before requesting your payout.
Will I Be Charged a Fee for My Transactions?
Another great advantage of playing at Betway is that the website doesn’t charge any fees for deposits or withdrawals.
This means that you can add or remove money to and from your balance with any of the available payment methods without having to worry about any extra fees.
However, the company may charge a $5 fee on accounts that were dormant or inactive for the past 12 months. This fee is charged monthly and will continue to be deducted from the balance until the user activates the account or there isn’t any balance left!
How Do I Contact Betway Canada?
Comprehensive Help Guide
Difficult to Access Live Chat
Chatbot not Entirely Helpful
Canadians can contact Betway via live chat. However, as mentioned earlier in this review, the live chat option is difficult to find and you can only access it once you’ve done the first step of searching for your query in the help guide.
You can access the help centre through the website and there you’ll find the answers to the most common questions about:
- Withdrawal queries
- Deposit queries
- Login Problems
- Technical Support
- Sports Betting Rules
- Responsible Gambling
- Source of Funds
On the same page, there is also a video library with educational videos on how to use the platform and answering gambling related questions!
Each help article has a prompt at the bottom of the page, asking you if you need more help.
If you press Yes, a prompt will come up directing you to contact the customer support.
Since it’s not immediately obvious that this prompt will lead to live chat, it took us a few minutes of clicking buttons and searching the site to finally figure it out.
What’s more, we were greeted by a bot, with no way to contact an actual customer support agent.
When we enquired about a missing withdrawal, it directed us toward a place where we could track the transaction, but we feel like talking to a person that could better assist us would have made the experience better and more helpful.
There are a couple of aspects that Betway can improve on, such as including a bank transfer option and improving the live chat accessibility, but these are minor issues that we are willing to let go of.
Overall, Betway is an excellent sportsbook and the right place to be for sports lovers.
Not only does it offer an extensive list of sporting events and markets, but it also has competitive odds available.
Although the odds for pre-game betting are soft, the in-play wagering system is one of the best in the market with very fast updates!
With multiple betting markets and systems, Canadian bettors can bet on over 70,000 live events every single year at Betway.
eSports is one of the best categories at Betway, with extensive options and competitive odds that guarantee the best value for money.
On top of that, players can also take advantage of one of the best live streaming features in the market, either on a high-definition screen or on their phones.
Speaking of which, the Betway app is responsive, fast, user-friendly, and has a slick design that makes its navigation smooth.
Is Betway safe?
Yes, Betway is absolutely safe for Canadian bettors, as it has a reputable iGO license.
Is Betway legal in Canada?
Yes! Betway owns an iGaming Ontario license, which makes it legal and safe for Canadian bettors.
Can Betway be trusted?
Absolutely, Betway can definitely be trusted. Thanks to an iGO license, we can be sure that Betway is a trustworthy betting site. It has to adhere to all the rules and regulations that ensure fair and safe betting practices, so Canadians can start safely betting at it today.
Is there a Betway app?
Yes, there is. BetWay Canada has an app available for its users that can be downloaded on the website. The app is available for iOS and Android devices, and is divided between Sports App, Casino App, and Live Casino App.
Can I bet using Canadian Dollars (CAD) at Betway?
Yes, you can! Starting at only $10, you can use CAD for all your deposits at Betway Canada.
Are there good eSports options at Betway Canada?
Yes, Betway has some great eSports options for Canadians. In fact, it’s one of the brand’s specialties. You can bet on CS:GO, Dota 2, League of Legends, among many others. The brand even sponsors NIP, one of the world’s best CS:GO teams.
Is Interac E-Transfer available at Betway?
Yes! If your balance is above $10 (and you have no wagering requirements to fulfill) you can use Interac E-Transfer and other methods such as credit cards to withdraw your money. You can learn more about Betway withdrawals in our review.
Can I watch live matches at Betway Canada? Is live streaming available?
Yes, live streaming is available at Betway as long as you have a positive balance.
Is there a Betway Casino?
Betway also has a casino, despite being known primarily for its sportsbook. in fact, it has a very solid Casino offering. Our Betway casino review looks at what it offers, including hundreds of high-quality games.
Is Betway the same as bet365?
No. These two brands are often compared as they’re both legal, safe, and offer a wide variety of sports and betting markets.
We compared Betway and bet365 thoroughly in our piece about Bet365 alternatives, so be sure to check it out!
Is Betway available in British Columbia?
Yes, bettors from BC can access Betway and place their bets at this sportsbook!
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