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Editorial
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Reviewed by:
Editorial
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Casumo Casino Canada Review

Casumo Casino Canada Review
4/5
  • 2000+ Games
  • Live Casino Section
  • Weekly Casino Tournaments
open Casumo
website www.casumo.com/en-ca/
Provinces ON, AB, BC, MB, NB, NL, NT, NS, NU, PE, QC, SK, YT
Customer Support
E-mail
Live Chat
App
android
Min. Deposit $10
Payment Methods
bank transfer iDebit +4
Interac eTransfer mastercard much better visa
Min. Withdrawal $20

Casumo is hard to miss. Its distinctive colourful site, tournaments, and excellent promotions have earned it a great reputation in Canada!

It’s known for its casino section, which we will review in detail. The question we’ll be looking to answer is: does Casumo live up to the hype, or does it show cracks under scrutiny?

Let’s find out! By the end of this review, you will know:

  • Its casino selection
  • If Casumo is a trusted brand
  • Casumo’s app
  • Payment methods
  • How to contact customer service

Casumo Overview

Pros

iGO License

Great User Experience

2000+ Games Available

Award-Winning Casino

Downloadable App

Cons

Lack of Search Options

No App for iOS

  • Screenshot
  • Screenshot
  • Screenshot
  • iGO License

  • Award-Winning Casino

Casumo was founded in 2012, and it’s one of the safest and most reputable operators out there.

It recently acquired an iGO license, which makes it fully legal in Ontario.

This license ensures that all of Casumo’s games and odds are safe, fair, and fun.

Good to Know!

What’s more, Casumo has one of the highest customer approval rates in the industry, having won several awards over the years.

With all this in mind, it’s possible to say that Casumo is safe, trustworthy, and fair.

Is Casumo Legal in Canada?

We’ve established that Casumo is a safe online casino, but is it legal to play at Casumo in Canada?

The answer is yes. You can bet at Casumo from any province in Canada, owing to its iGaming Ontario license.

Thanks to the legalization of single-event betting in Canada, Casumo is one of the brands that can legally operate in the country.

  • 2000+ Slots

  • Wide Range of Providers

  • Games Filter Could be Improved

Casino lovers will feel in heaven at Casumo. With games developed by some of the most reputable providers in the industry, you’ll find almost every game here.

You can find over 2000 slots, with hundreds of more games such as roulette, blackjack, and poker.

This selection is over and above the average quantity of 1000 games that you’ll find at most Canadian casinos.

The games were developed by some of the most renowned game providers in the industry, which means you can rest assured they’re fair and safe. Some game providers available at Casumo include:

  • Big Time Gaming
  • ELK Studios
  • Evolution
  • Greentube
  • IGT
  • NetEnt
  • Play’n GO
  • Pragmatic Play
  • Yggdrasil

Thankfully, Casumo Casino has a decent games filter that helps you narrow down your search.

Although it’s good to see filters like game providers, we would have loved to see filters like volatility, number of reels, special features, etc. Since it has such a solid casino offering, we feel that Casumo can extend its efforts to include a more robust filter.

Live Casino

When it comes to the live casino section, Casumo also delivers. It doesn’t matter which type of game you prefer, you’ll surely find it on the list:

  • Roulette
  • Blackjack
  • Monopoly
  • Poker
  • Mega Ball
  • Baccarat
  • Dream Catcher
  • Mega Wheel
  • Dice
  • Dragon Tiger

And much more!

Those who enjoy the environment of land-based casinos will be happy to interact with the professional croupiers at Casumo Live Casino. 

The best part?

Good News!

You’re able to participate in weekly live-action tournaments!

  • User-Friendly Sign Up

  • Minimalist Menu

  • No Search Bar

Casumo adopts a slightly different approach for its navigation and has a very minimalistic look.

To open the menu and navigate through the casino or live casino sections, you’ll need to click on the icon at the top left part of the screen.

Menu sign on Casumo
Menu sign on Casumo
Casumo menu options
Casumo menu options

While the menu itself allows you to visit virtually any part of the Casumo website you need, we would also liked to have seen a search bar for easier navigation.

How to Sign Up at Casumo

Signing up at Casumo is super easy.

1.Press the ‘Sign Up’ button at the top right of the screen.

Casumo sign up 1
Casumo sign up 1

3. A form will pop up. We loved the clean registration form. Breaking it down into sections helps make it less overwhelming, while the process listed at the side helps you prepare for what’s coming next.

4. The first step is filling in your email address. Next, choose a password.

Casumo sign up 2
Casumo sign up 2
Casumo sign up 3
Casumo sign up 3

5. After that, you’ll need to provide your phone number.

Casumo sign up 4
Casumo sign up 4

6. Next, set your username.

Casumo sign up 5
Casumo sign up 5

7. All that’s left to do then is scan a document to prove your identity, and you’ll be good to go!

  • Easy to Download on Android

  • Seamless User-Experience

  • Responsive on Mobile

  • No iOS App

Yes, Casumo has a downloadable mobile app, but only for Android. It’s easy to download and it works wonderfully.

All you need to do is scroll Casumo’s homepage a bit, then click to download the app.

Casumo app 1
Casumo app 1

You’ll be taken to another screen that lets you download the Casumo app to your phone.

Casumo app 2
Casumo app 2

This is arguably one of the best gambling apps available to Canadian players. How do we know?

QUALITY RECOGNITION

The EGR, a respected publisher in the online gambling industry, has rewarded Casumo’s app more than once for its quality!

A focus on safety is one of the key reasons the Casumo app is so well-regarded. For instance, you don’t have to rely on a simple password. You can also log in using one of the following secure but convenient methods:

  • Fingerprints
  • TouchID
  • FaceID

In case you don’t want to download the app, you can also access the site on your browser. The website itself is very responsive, and you can access all the features you would on the desktop version.

But don’t just take our word for it: try it yourself on your favourite device.

  • Varied Payment Methods

  • No INSTADEBIT or Paysafecard

  • Only Three Withdrawal Methods

Making a deposit at Casumo is very simple. All you have to do is open the menu by clicking the icon in the top left corner, and open your balance page.

Once there, you can select the payment method of your choice, insert the amount you want to deposit and proceed with the transaction.

For the time being, the payment methods accepted at Casumo include:

  • Interac
  • Visa
  • Mastercard 
  • MuchBetter 
  • iDebit
  • Instant Bank Transfer

These payment methods include nearly every payment method we expect at Canadian casinos, although we wouldn’t mind seeing INSTADEBIT and Paysafecard added there as well.

Is There A Minimum Or Maximum Amount For Deposits?

Just like it happens with most casinos, Casumo has set a minimum limit when it comes to deposits.

You’re required to make a minimum deposit of $10 regardless of the payment method you’ve chosen. The good news is there isn’t any maximum limit for deposits.

Casumo Payout FAQs

Here are some of the most commonly asked questions about Casumo withdrawals — answered.

How Long Does It Take To Process Payouts?

The processing times for withdrawals at Casumo are very fast, which might be one of the reasons why Canadians are flocking to this platform.

The payout times vary depending on the payment method you’ve selected.

Payment MethodProcessing Time
MuchBetterImmediate
iDebitImmediate
Bank TransferUp to 5 business days

Is There A Minimum Or Maximum Amount For Payouts?

The minimum amount of money you can withdraw at Casumo is $20.

When it comes to a maximum limit, the Terms and Conditions state that in case you wish to withdraw a winning equal to or higher than $50,000, you’ll receive it in monthly installments. 

For instance, let’s say that you wish to withdraw $200,000. You’ll receive $50,000 per month for 4 months until you receive the total amount.

Will I Be Charged A Fee For My Deposits Or Withdrawals?

Casumo doesn’t charge any fees on deposits or withdrawals.

However, your payment provider might charge a small fee on activity. Always confirm this information directly with the payment provider before making a transaction at Casumo or any other casino.

Customer Service

  • 24/7 Chat Support

The customer support agents of Casumo are very professional, efficient, and friendly. You can easily reach out to the support team via:

  • Live Chat
  • Email

Unfortunately, there is no phone line available to Casumo users at the moment.

In case you’re looking for a quick answer, we recommend that you use the live chat option which is available 24/7. In general, you shouldn’t be waiting for an answer longer than two minutes.

TOP TIP!

You can reach out to an agent by clicking the chat bubble in the bottom right corner of the website.

casumo live chat

Those who prefer to find the answers to their questions by themselves can also benefit from an extensive FAQ section. This page covers the most asked questions and explains the resolution to common problems in a simple manner.

The following topics are covered in the FAQ section:

  • Customer Support
  • Account
  • Deposits
  • Withdrawals

Our Verdict

Since opening its doors in 2012, Casumo has won industry awards every single year. From being praised for its innovation to the quality of its mobile application, Casumo has consistently been rated as one of the best online casinos in the world.

Our Verdict

Casumo Casino has an excellent selection of games, numerous tournaments, and a live casino section.

But because it’s missing an iOS app, and it could have a few more withdrawal methods, we had to lower our rating to four stars.

All in all, we wholeheartedly recommend Casumo to our readers, and we’re certain that you’ll benefit from what this brand can offer!

FAQs

Yes, Casumo is legal, and you can play at this platform in Canada without any problem. The company has received an iGO license to operate, which makes it legal in Ontario and available in other provinces.

We think so! Although there is still room for improvement, Casumo has 3000 games to choose from, created by a range of well renowned providers.

Yes, you can download the Casumo app, but only for Android. The application is very complete, and you’ll have access to all the features you would on the desktop version.

The processing times for withdrawals will vary depending on the payment method you have chosen. You can receive your payment immediately or up to five business days after the processing has been complete.

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