Jelena Kabic is a sports betting writer that focusses on responsible gambling. A psychologist by vocation, Jelena volunteered in a rehab facility, where she worked with gambling addicts. She now reviews all our content to ensure it discusses betting in a socially responsible way.
17 days ago
Founded by players and industry professionals, Royal Panda is an online gambling platform offering hundreds of casino games.
LeoVegas AB, one of the most respected operators in the industry, acquired the brand as part of its expansion to regulated markets.
Launched in 2014, Royal Panda is a legit, award-winning online casino that offers its users a wide range of games while remaining a safe and secure platform.
Although several reports about Royal Panda state that the casino is reputable and trustworthy, some players also claim to have experienced insufficient customer support.
Due to this, we want to do our own playtest to check whether Royal Panda is a platform we would recommend to our readers in Canada.
With this in mind, by the end of this Royal Panda review, you’ll know everything about:
- Casino games
- Legal aspects and safety
- Mobile & app
- Payment methods accepted
- Customer support channels
Let’s see if Royal Panda is worth your time!
Royal Panda Overview
Excellent Casino Collection
Award-Winning Live Casino
Great User Experience
Helpful FAQ Section
Doesn’t Have a Mobile App
Is Royal Panda Safe?
Owned and Operated by LeoVegas
As a licensed gambling platform, Royal Panda follows all the security regulations to ensure players’ information is safe.
Players can also be confident about the games’ fairness, as these were developed by licensed game studios that use a random number generator.
Moreover, Royal Panda is a licensed platform overseen and regulated by Ontario’s Alcohol and Gaming Commission.
Is Royal Panda Legal in Ontario?
Players over 19 years old and physically present in Ontario can play legally at Royal Panda. The platform is licensed by iGaming Ontario.
This ensures that the platform meets all the necessary conditions to offer a fair and secure channel for players’ entertainment.
Is Royal Panda Legal in the Rest of Canada?
Royal Panda has received an official iGaming Ontario license, which makes it perfectly legal in Ontario. However, none of the other Canadian provinces are as regulated when it comes to online gambling.
Unfortunately, for the time being, only players who are physically present in Ontario can access and legally gamble on this platform.
How Royal Panda Works
Modern and User-Friendly Layout
Easy to Navigate
Simple Sign Up Process
Royal Panda has a sleek and modern look, with two primary tabs at the top that let you select Casino or Live Casino.
The platform also has an additional menu in the top left corner, where players can navigate between the different sections.
Royal Panda’s online casino also offers another menu containing the multiple gaming categories available.
At the bottom of the homepage, players can find additional links to other website sections. These include detailed information about responsible gaming, terms and conditions, and the Help Center.
How to Sign Up to Royal Panda
It’s necessary to register an account to play at Royal Panda. The process is quick and straightforward.
- Select the “Sign Up” button at the top right of the screen
- The registration form will appear. Fill in your email and select a password.
- Fill in your name
- Select your date of birth
- Insert your phone number
- Select your address from the drop-down menu
- Insert the extra details, including your occupation
- Check the necessary boxes and confirm your registration
- Verify your account via the email you’ll receive from Royal Panda
If you can’t find the email from the casino in your inbox, check the spam box, as sometimes email operators may wrongly file these types of contacts.
Royal Panda Casino
Several Software Providers
Award-Winning Live Casino
Only 600+ Games
Royal Panda’s main product is the casino, which is easy to see all throughout the website. It offers excellent coverage of games, and it frequently adds new titles to the collection.
However, we would have expected more than 600 slots from a brand focused mostly on its casino. And while they’re developed by studios such as Big Time Gaming, Micrograming, and NetEnt, it’s still a very low number compared to LeoVegas’ 1700+, for example.
One particular gaming category that is very impressive at Royal Panda is the game shows. Although more and more casinos started adding these games to their platforms, Royal Panda outdid itself by offering almost 20 titles.
The games’ categories are displayed on the top menu, allowing players to find the type of entertainment they’re looking for quickly.
The games you can find over at Royal Panda include:
- Game shows
- Table Games
- Video Poker
There is also a complete live casino section, offering all the popular table games and even some lesser-known ones, such as Bac Bo.
Royal Panda on Mobile
Mobile App Isn’t Available
Mobile devices can access Royal Panda’s platform through an internet browser. The development team made sure to build a responsive website, ensuring that it adapts to all screen sizes.
Unlike some competitors, Royal Panda doesn’t have a specific mobile app that can be downloaded and installed on smartphones or tablets.
And while the website works very well on smaller screens and offers a high level of usability, not having a mobile app is still a serious downside for the brand, as many bettors prefer this way of placing bets and playing casino games.
This brand has an all-encompassing app favailable for both iOS and Android devices.
Several Payment Methods Available
Low Minimum Limits
Royal Panda accepts a wide range of payment methods, and the best part is the options available are all safe and trustworthy. The minimum deposit is $10, regardless of the payment method selected.
Usually, deposits are processed instantly, but withdrawals may take up to 10 business days before the transaction is complete.
One way to ensure the withdrawals are faster is by processing the request through a payment method that the support team has previously verified.
|Visa (credit / debit)||Yes||Yes|
The minimum withdrawal limit is also $10, and the maximum may vary according to the player’s history. This information is available in the banking section of the players’ accounts.
One excellent advantage offered by Royal Panda is that the platform doesn’t charge any fees for deposits or withdrawals.
Comprehensive Help Center
No Other Channels of Communication
If you have any questions about using the Royal Panda platform, you can take advantage of the Help Center.
This section provides the answers to the most frequently asked questions about the following topics:
- Responsible Gaming
- Live Casino
- Source of Funds
- GDPR, Security, and other questions
Should the answer to your issue not be found in the Help Center, you can also contact customer support via live chat.
The support agents are trained professionals and can help you solve any query quickly.
That said, we disliked that there’s no option to contact the brand via email or phone.
Overall, Royal Panda is a good option for casino lovers. The platform is user-friendly with fast-loading games and offers a generally good gaming experience.
It has an informative help center, and there are several pieces of information on the homepage to help the less experienced players get started.
However, we’ve identified several downsides that seriously impacted Royal Panda’s overall rating.
For instance, some players may prefer to download a mobile app, which is still unavailable.
At the same time, the online casino that’s the brand’s main focus offers only 600 slots, which cannot compare to the likes of LeoVegas or PlayOJO.
That said, there’s a good variety in terms of volatility, RTP, and themes.
We couldn’t give Royal Panda more than 3 stars, due to its lack of a downloadable app and better slots.
If you’re looking for a better casino experience in Canada, we suggest you go with one of our top alternatives.
Best Royal Panda Alternatives
Is Royal Panda legit in Canada?
Yes, Royal Panda received an official iGO license, making it a legit betting option for Canadians. This license ensures that all the games available at Royal Panda are safe and fair.
Is Royal Panda safe?
Yes, Royal Panda is an iGO licensed, secure betting and casino option for Canadians.
How do I deposit money into Royal Panda?
Royal Panda accepts a wide range of safe payment methods. Players can place their deposits in the cashier section of their accounts. The deposit methods include credit and debit cards, Interac e-Transfer, Instadebit, iDebit, MuchBetter, Paysafecard, and EcoPayz.
How long does it take to withdraw money from Royal Panda?
The timeframe for processing withdrawal requests varies according to the payment method selected. Usually, Royal Panda reviews all requests within 72 hours. It may take up to ten business days for the money to be available in your account after the withdrawal is requested.
Is Royal Panda casino safe?
Yes, Royal Panda is a safe, well-renowned brand, and one that’s legal in Ontario, Canada.
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